We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Pool was out of service” 4 of 5 stars
Review of Bal Harbour Quarzo

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save Saved
You added Bal Harbour Quarzo to your Saves list
Bal Harbour Quarzo
4.0 of 5 Hotel   |   290 Bal Bay Drive, Bal Harbour, FL 33154   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Ranked #3 of 5 Hotels in Bal Harbour
Yonkers
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Pool was out of service”
4 of 5 stars Reviewed October 4, 2013

I stayed for a 4 day weekend. The pool unfortunately was out of service the whole time. The good thing was that the beach was only a walking distance away, but the convenience of having a pool right in the back was a negative.

Otherwise, the hotel room was gorgeous and clean. We stayed in the top floor suite, with 2 bedrooms and 2 full baths. It was clean and modern and I fell in love with it.

The zen atmosphere was a plus too, scented hallways and peaceful music playing through the whole hotel.

Service was kind and helpful. And although we were a boastful group, they never treated us any different.

Room Tip: No restaurant to judge on.
See more room tips
  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QUARZO H, Manager at Bal Harbour Quarzo, responded to this review, November 4, 2013
Dear Valued Guest,

I am pleased to read that you enjoyed your stay at the Quarzo Luxury Boutique Hotel! We sincerely apologize for the inconveniences you experienced in regards to the pool closing due to necessary maintenance work.

We hope to welcome you again in the future. Please do not hesitate to contact us directly to schedule your next stay with us.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

165 reviews from our community

Traveler rating
    71
    47
    18
    10
    19
See reviews for
71
45
5
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Canberra Australia
1 review
5 of 5 stars Reviewed September 12, 2013

A great hotel in Bal Harbor. The rooms are huge, the staff are fantastic, especially Yinana and Alexandra at the front dezk. The decor is Asian inspired minimalist and works very well. One of the most comfortable beds we have slept on at any hotel, good lounge furniture and electrics. Well worth it and a reasonable price as well! Keep up the good work.

Room Tip: 2nd floor rooma are best
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QUARZO H, Manager at Bal Harbour Quarzo, responded to this review, September 17, 2013
Dear Peter G,

We take great pride in providing quality service to each guest, and I am very pleased to read of the service staff provided. They are excited about your comments in recognition of their efforts.

We thank you for your feedback and look forward to welcoming you back for another heavenly stay.

Sincerely,

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buenos Aires, Argentina
1 review
5 of 5 stars Reviewed September 3, 2013

beautifull rooms, excelent service. outstanding views. the location of the hotel is very convinient, you have lots of restaurants near and some local shoppings. The rooms are very confortable and really huge too. The sleep quality was excelent

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QUARZO H, Manager at Bal Harbour Quarzo, responded to this review, September 17, 2013
Dear 150fede1010,

Thank you so much for your positive review on TripAdvisor. I am happy you liked our rooms, service, views and locations that Bal Harbour Quarzo provided during your stay.

We are very pleased to offer to our guest easy access to the high end shopping and dining options close by.

Sincerely,

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Top Contributor
101 reviews 101 reviews
31 hotel reviews
Reviews in 20 cities Reviews in 20 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed August 24, 2013

Truly first impressions can be deceiving. When I drove up to the hotel it was quite unimpressive. However from there on things steadily improved. First walked into hotel you're greeted with a very pleasant aroma, the front desk staff was so friendly as was the concierge who immediately offered to retrieve my luggage from the car. They upgraded me, without me asking, to a two room suite the place was Huge probably 1500 square feet and beautifully decorated with a large living room and the kitchen dining area was also large, all in all this is a great place to stay, had nice views of canal/bay lovely lounge chairs. Only thing missing is a restaurant but the place right across the street at the one resort was good..would definitely return to this hotel

Room Tip: I hear all the rooms are great!but the two bedroom is wonderful
See more room tips
  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QUARZO H, Manager at Bal Harbour Quarzo, responded to this review, September 17, 2013
Dear andrewshka1121,

It is always rewarding to receive such wonderful feedback about our service, and thank you for recognizing the efforts of our concierge staff. I am happy you liked the two room suite and the views and dining options our location provides.

We certainly look forward to welcoming you back to our hotel soon.

Sincerely,

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Ohio
1 review
4 of 5 stars Reviewed August 22, 2013

We enjoyed our stay at the Quarzo. The hotel smells so good right as soon as you step into it. The staff is friendly and helpful. I have been to many other hotels that had higher star rating but never experienced this level of service. It is a short walk away from what is almost a private beach. Service at the beach is managed by the On Bal Harbor Hotel but you get free beach lounge chairs with a small fee for umbrellas just for staying at the Quarzo. The only thing that I would suggest for improvement is a on facility restaurant. Depending on the One Bal Harbour for dining options may cause delay in service. The food makes up for it though. Keep up the good work and I may come back in a year.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QUARZO H, Manager at Bal Harbour Quarzo, responded to this review, September 17, 2013
Dear SidKavi,

Thank you for your review. I am delighted we were able to create a perfect getaway for you, and thank you for your kind comments about our staff and service.

We appreciate your feedback and look forward to welcoming you back

Sincerely,

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairfield
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 15, 2013

This resort is very nice and very clean and the rooms are huge. I learned it was originally planned to be luxury condos before the real estate bust. We spent a week here to get away from it all and this place did the trick. It was a little walk to the beach but with the great pool and the superb views, who needs the beach? And try the brunch at Mister Collins, just across the street. If you want to be away from the crowds, this is the place.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QUARZO H, Manager at Bal Harbour Quarzo, responded to this review, September 17, 2013
Dear ForsArge,

I appreciate your review and glad you loved our hotel. We hope to welcome you back on a future visit to Miami.

Sincerely,

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Jersey
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 31, 2013

Bal Harbour Quarzo Boutique is an amazing hotel located in Florida, which is one of best places I have ever stayed in. My favorite part about it was the cool, creative design! The rooms were so clean and comfortable, also spacious and welcoming. The swimming pool and the settings around it were amazing. The service was great, and the staff was highly helpful and friendly. The only downside is the fact that this hotel is not located that close to the beach, but I personally didn`t mind. Overall, this really was such an amazing and entertaining experience, and I strongly recommend it to anyone.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QUARZO H, Manager at Bal Harbour Quarzo, responded to this review, September 17, 2013
Dear MunIvan37,

Thank you for sharing your experience on TripAdvisor. We are so glad to hear you enjoyed the room, the views and the expertise of our staff -- they are amazing at assisting our guests with enjoying the best of Florida. We hope to welcome you back again soon.

Sincerely,

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Bal Harbour Quarzo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Bal Harbour Quarzo

Address: 290 Bal Bay Drive, Bal Harbour, FL 33154
Phone Number:
Location: United States > Florida > Bal Harbour
Amenities:
Beach Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Bal Harbour
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Bal Harbour Quarzo 4*
Number of rooms: 27
Official Description (provided by the hotel):
Luxury Boutique Hotel just steps from the Bal Harbour Beach, offers exquisite and over-sized Suites ranging from Junior Suites to One and Two-Bedroom Suite accommodations. Suites are equipped will full kitchens featuring Kitchen-Aid appliances, living/dining room, walk-in closets and dual private balconies. Bathrooms are tastefully appointed with imported granite countertops and modern glass bowl sinks. High-quality bedding linens. Consistency and excellence in guest services is our main priority. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Orbitz, Priceline, Expedia, Cheap Tickets, Hotels.com, Escapio, TripOnline SA, Despegar.com and Tingo so you can book your Bal Harbour Quarzo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Bal Harbour Quarzo Hotel Bal Harbour
Bal Harbour Quarzo Florida

Owners: What's your side of the story?

If you own or manage Bal Harbour Quarzo, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.