This is my third time at this fabulous resort. When I was there last month I mentioned to Jose Sanchez my wife and I were going on a cruise for her birthday and we would be spending a few days before we left. Jose went above and beyond to ensure my wife had a great experience and surprised her with a birthday cake and champagne. Cannot say enough how all of the staff including Jose make you feel like royalty. Nice little getaway from home. Definitely will be back again!!!