After a disappointing experience in Setai, we moved to St. Regis Bal Harbour. To begin with, the location is perfect. It's calm, quiet and close to the ocean.
The rooms are quite good. We had two spacious suites, with a great Ocean view from all the windows. The climate control, so essential to this region worked perfectly well.
Personnel is helpful and quite friendly, creating a lovely relaxed environment.
Another point, that I'm willing to note, is that it's incredible clean. For me, the cleanliness of the hotel is always a huge issue. And I'm very pleased, when such a level is achieved. This would definitely one of the best hotels in this respect, that I've ever seen.
As for the drawbacks, there're quite a few major ones.
To begin with, breakfast is horrible. It's so much better to offer room service, than to sit in a restaurant, that's much too little for a hotel of such size. There's no organization at all. The buffet, that's usually a very convenient form of eating quickly, has a very poor selection. All the products available finish rather quickly and the servers are reluctant, to renew them as fast as possible. The staff is unfriendly and uncooperative.
The pool area isn't brilliant either. Filled with Russians, it creates a rather nasty experience. The food there is very simple and not up to the standard. And if one arrives to Bal Harbour, there's a huge probability, that they would want to use the pool facilities.
The food served everywhere was standard. But not exceptional.
All in all, I can say, that this hotel seems to be the best available option in Miami, however, I would be very interested in investigating better accommodation.
- Official Description (provided by the hotel):
- Experience an exclusive enclave in Bal Harbour with luxury oceanfront accommodations, quiet unwavering taste, anticipatory service and seductive amenities. ... more less
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- Also Known As:
- The St. Regis Bal Harbour Hotel Bal Harbour
- The St. Regis Bal Harbour Resort Florida