First of all the hotel is absolutely drop dead gorgeous! But, with that said, the service subpar. I've stayed at places like the Four Seasons or the Peninsula and had much better service from every single staff member I encountered. At the St. Regis, it's like their doing you a favor by letting YOU stay at their property. Mike at pool side was the exception and he made the single difference between a complete disaster.
- Official Description (provided by the hotel):
- Experience an exclusive enclave in Bal Harbour with luxury oceanfront accommodations, quiet unwavering taste, anticipatory service and seductive amenities. ... more less
- Reservation Options:
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- Also Known As:
- The St. Regis Bal Harbour Hotel Bal Harbour
- The St. Regis Bal Harbour Resort Florida