Spent a week at this gorgeous resort escaping the January cold of Atlantic Canada. Very impressive property, very impressive service! We have stayed at several St Regis Hotels in America and Europe and the service here is as good as it gets! From the moment you walk in and are met with a glass of welcome champagne by Lenny the Lobby Butler, you are just getting a taste of what's to come. Not only is the service excellent but friendly as well (very important to us).The modern decor is very attractive with plenty of bling, crystal and silver contrasting with the gorgeous deep purple orchids! The state of the art elevators are designed for total security providing access to hotel guests only and only to their specific floor. The rooms are very spacious (more of a junior suite) and well appointed. Large foyer with double closet, 4-piece bath with double sinks, deep soaker tub & oversized shower, mirror TV, separate powder room, plenty of travertine marble, large walk-in closet with the 1st room safe I've seen with a convenient interior light, spacious bedroom with king bed, desk, large flat screen TV, curved sectional seating, glass cocktail table, wet bar, power drapes & the latest in light controlling electronics. Huge balcony overlooking the ocean (as do all rooms) with 2 chaise lounges, ottomans and table & chairs for dining al fresco. Beach is not huge but lovely fine sand and the beach butlers wait on you hand & foot offering drinks, lunch, suntan lotion, cooling spritz, etc. Ocean temperatures in January were perfect, warm but still refreshing. There are 2 pools; one for families with children and one for adults only. Adult pool is very quiet as most people seem to prefer the beach. Bar & light lunch available nearby or from the pool butlers. Spa is excellent 5-star with well-trained professional staff offering a nice selection of treatments. Atlántico is open for a la carte breakfasts or buffet/brunch which is complimentary for Platinum SPG members as well as other nice Platinum perks. Everything about this property is 1st class but the crowning glory is the J & G Grill!!! Resident Chef de Cuisine Richard Gras is absolutely Fantastic! What a gift! On most trips we may eat 2 or 3 times a week at the hotel restaurant if it's good and the other nights we experiment around town. This chef is soooo good we ate here every single night! It didn't matter what we tried it was prepared to perfection! We highly recommend this resort and especially Chef Richard Gras, looking forward to a return visit!
All rooms have a fantastic ocean view. SPG Platinum guests be preparred that you will not be upgrad...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
April 1, 2013
Dear Katherine B,
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Thank you for taking the time to write such a wonderful review about your recent stay at the St. Regis Bal Harbour. I truly appreciate you taking the time to detail your experience, and I am pleased that we were able to exceed your expectations.
Thank you for the kind words and lavish praise you bestowed upon Chef Richard, I will share your good feedback with him.
I look forward to having you return for many years to come.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.