I stayed in this hotel for 20 days. Was The great experience i had in Miami were i traveled every 6 months At Least in The lastima 15 years . I have been in all 5* hotels. But this is The númber One !!!! I had a impression that The Service was The greatest point of diference . And this almost was done for The angel butler Marc that them give me . He made all specials things i would never imagine . I was sick , hás to Go to The hospital , and there He was visiting me to check on me and my needs . Amazing person !!!! When i come back He prepared a HOle thing with coke and sweets made with coke , because He knew this was The most thing i limes when i was filhinho sick . And how about The Vanila tea every night before Bed . oh , i have to sau that he umpack and before i left pack everything with care and profissionalism that made everything perfect . I guess Marc The butler of st Regis is The person who make being in st Regis The most lovely Trip i ever had in Miami . Really Hope everybody there was able to learn with Marc what is The st Regis way of take care of their guest
I traveled with my daughter and my sister and both of them was so happy too with The way He took care of us. All The other people that work in hotel was nothing comparing with this person . I have to say that The people in The grill were so Nice too , we wanted to have dinner with them as much as possible .
Well , just wanted to Thank you so much Marc .
I must say that people on fronteira desk , concierge and valet hás a lot to learn with this guy . Many times we were tareares by them in a way we didn t like .
Marc , if you read this , i want you to know that you are The st Regis spirit !!!!
Hope to be there soon , and feel that The money i spend there Goes to traine everybody to behave as Marc !!!!
Thank you very much for The piecefull, restfull and happiest vacation you gave to me .
- Official Description (provided by the hotel):
- Experience an exclusive enclave in Bal Harbour with luxury oceanfront accommodations, quiet unwavering taste, anticipatory service and seductive amenities. ... more less
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- Also Known As:
- The St. Regis Bal Harbour Hotel Bal Harbour
- The St. Regis Bal Harbour Resort Florida