Big rooms, modern design big balconies with ocean views. They checked us in early and allowed us to check out late. Ground crew professional and not looking for tips. Beach great. Location across the street from Bal Harbour mall great. I did feel a little constricted by my food choices and the fact that I had to pay for coffee in the morning. I think I would happily spend more money here, and wished management realized it was a 5 star hotel and not charge for essentials.