The service provided by the management and staff at the Wilmington, DE Homewood suites far exceeded my expectations. The lobby was immaculate and welcoming, as was the common eating area. The room was thoroughly cleaned and well supplied throughout my stay. The internet connection was stable and the room had a small office desk that provided the perfect place to finish up the day's work. Monday through Thursday, substantial meals were served from 5-7 pm, which were very good. It was apparent from the moment I entered the hotel that the staff and management really cared and did all they could to make me feel it was a home away from home. I would definitely return to this hotel in the future.

I am a frequent vistor to this Hotel. What i found on the recent trip was that the front desk has improved by leaps and bounds. They were smiling warmly,resourceful and interested in solving the issues.The travel agent had got my arrival date incorrectly advised and on checking in the Asst Gen.Manager stepped in and heard me and in less than a second had addressed the issue very professionaly.Why more service industry people don't get it amazes me.He won me over for Hilton chain with his attitude which showed "I care for you". Later on the day of my departure i enquired about a cab to the airport and Nicole from the front desk took the details and booked for me a cab. such a big difference from the past ,when a same query might have resulted in a shrug. You guys are stars.
The hotel is all suites,getting older but I have no complaints.

First of all the Staff -friendly, accommodating and always available. Great facility too. My grandson left a $300.00 coat there. We called, they save it and we got it back. Bless them all. Everyone looked for it and knew about. We have family there and Philly, but we love to stay in Wilmington. We definitely will stay there again.

We stayed at the Homewood Suites this past weekend with our two young daughters and had a great experience. I have found in the past that hotels forget to put the crib in the room until we arrive and so I called when we were two hours away to remind the front desk. The front desk thanked me for calling and assured me he would have the crib put in the room - important since we were arriving way past baby's bedtime. When we checked in I was quite frustrated to find there still was no crib in the room... however, when I called the staff immediately brought the crib up to us. From that point on, our stay was great. The room was spotless and though not a huge bedroom, it was spacious enough for us. The bed was very comfortable, the bathroom set up was great (shower and toilet separate from large counter/sink) and the kitchen was very convenient to have as well. The complimentary breakfast was also very nice - good food and plenty of choices.
Thanks for a great stay!