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“Nice comfortable room!!” 4 of 5 stars
Review of DoubleTree by Hilton Hotel Wilmington

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DoubleTree by Hilton Hotel Wilmington
3.5 of 5 Hotel   |   4727 Concord Pike, Wilmington, DE 19803   |  
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Ranked #5 of 12 hotels in Wilmington
Brooklyn, New York
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
“Nice comfortable room!!”
4 of 5 stars Reviewed 3 days ago NEW

I came here on a business trip. The staff is nice. My room is nice and comfortable with nice amenities. They have a pool and a good breakfast.The restaurant is small. I was very well rested for my business meetings. Nice hotel.

  • Stayed July 2014, traveled on business
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chapman1118, Director of Sales at DoubleTree by Hilton Hotel Wilmington, responded to this review, 2 days ago
Hi Melissa-
Thank you for the kind words about our hotel! Come back and visit us anytime!

Yours in Hospitality,

Eric Chapman
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

166 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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English first
Boulder, Colorado
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Upgrades are happening fast! I stayed in a brand new room, still with that new carpet smell! It was a good size and the staff accommodated my request for a microwave. Service in general was quite good from the front desk, to the restaurant, to random staff encountered throughout the property. Renovation noise seemed to stop promptly at 5pm during my stay.
The location was good, near the mall and plenty of places to eat within walking distance if you don't mind crossing a busy highway.
I didn't end up using the shuttle, but it was service was available if needed.
A good hotel for my business travels.

  • Stayed August 2014, traveled on business
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chapman1118, Director of Sales at DoubleTree by Hilton Hotel Wilmington, responded to this review, 2 days ago
Thank you very much for the review. We have been trying very hard to make the guest experience memorable while we are renovating the hotel. We hope you come again soon.

Yours in Hospitality,

Eric Chapman
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel is under renovation and from the room I had it needs it as the room needed some updates. They brag that their TV's have been upgraded, but without an HD feed the picture was terrible. The amenities were nice with free bottled water on the Honors level. Common areas also need a face lift, which is what they are doing now. Will be interested to see what the end product is when complete

  • Stayed August 2014, traveled on business
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chapman1118, Director of Sales at DoubleTree by Hilton Hotel Wilmington, responded to this review, 2 days ago
Cal-
Thank you for the review. You will be please to know that the expanded television service is now available with over 65 stunning HD channels. The hotel reinvention is still underway, and by January, the entire hotel should be complete. We hope that you come and stay with us once everything is complete.

Yours in Hospitality,

Eric Chapman
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
GREENSBORO, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

We were a little hesitant about the renovations, however, we didn't hear a sound during our stay. The staff was so nice and the rooms so clean that we know that we made the right choice and will be back soon!

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chapman1118, Director of Sales at DoubleTree by Hilton Hotel Wilmington, responded to this review, 2 days ago
Thank you for the great review! We hope you come again soon!

Yours in Hospitality
Eric Chapman
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brooklyn, United States
1 review
4 of 5 stars Reviewed 1 week ago

Our stay was very enjoyable here at Doubletree! SO much so we stayed an extra night and signed up for the Honors Membership! Room service was expensive but the food was on point!!! Over all we will be coming back again!!!

  • Stayed August 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chapman1118, Director of Sales at DoubleTree by Hilton Hotel Wilmington, responded to this review, 2 days ago
Thank you for the great review! We cannot wait for you to return!

Yours in Hospitality
Eric Chapman
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ringoes, United States
1 review
4 of 5 stars Reviewed 1 week ago

Nice hotel, renovations underway but no problem. Wish they included breakfast like other Hilton properties do. Clean quiet rooms brand new look. Restaurant pool & fitness center on site. Great sleeping

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chapman1118, Director of Sales at DoubleTree by Hilton Hotel Wilmington, responded to this review, 2 days ago
David-
Thank you for taking the time to review the hotel! We hope you come back and enjoy our completely reinvented hotel the next time you are in the area!

Yours in Hospitality,

Eric Chapman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

In all fairness, the hotel is undergoing renovations. I stayed in one of the renovated rooms and it was lipstick on a pig. The "new" hallway carpet is crazy ugly and the pattern was off center. The wifi stinks, although I was told they were addressing it. I love Doubletree hotels, the cookies, the bottles of water. And this one is no different there, just not up to the standard I expect. Staff was nice.

  • Stayed August 2014
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chapman1118, Director of Sales at DoubleTree by Hilton Hotel Wilmington, responded to this review, 2 days ago
Thank you for taking the time to write a review on the hotel. We can assure you that the hotel is far from complete with the reinvention and we hope choose to stay with us once the entire hotel is complete.

Yours in Hospitality,

Eric Chapman
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Wilmington

Address: 4727 Concord Pike, Wilmington, DE 19803
Phone Number:
Location: United States > Delaware > Wilmington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 12 hotels in Wilmington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Wilmington 3.5*
Official Description (provided by the hotel):
DoubleTree by Hilton Hotel Wilmington is centrally located near the legal district of downtown Wilmington, Interstate 95 and Brandywine Valley. Complimentary shuttle service is available to shops and restaurants within 3 miles of the property. Philadelphia International Airport is less than 17 miles away. Other features include complimentary WiFi, onsite dining, indoor heated pool, fitness center and our signature warm, delicious chocolate chip cookies. Event and meeting space for up to 300 guests can be accommodated at DoubleTree Wilmington. ... more   less 
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