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“Comfortable for the occasion” 3 of 5 stars
Review of BEST WESTERN PLUS Brandywine Valley Inn

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BEST WESTERN PLUS Brandywine Valley Inn
3.5 of 5 Hotel   |   1807 Concord Pike (Route 202), Wilmington, DE 19803-2901   |  
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Ranked #10 of 12 hotels in Wilmington
1 review
“Comfortable for the occasion”
3 of 5 stars Reviewed November 27, 2012

The location is close to restaurants and my family's home. So I will probably stay there again but the size of the room was small. I have stayed in a few different hotels and the rooms with two beds were larger including the beds.

  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

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116 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Redway
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 20, 2012

I enjoyed my stay at this Best Western. The most important feature to me for any stay is a hot tub. This hot tub was nice and hot. The jets worked and it was clean. So I was happy. I had several special needs -- printing, faxing, and checking out the night before due to a very early departure for the airport. Hotel staff, from maids, groundskeepers, and reception were friendly and helpful. My room was next to a staff area -- so there were some interesting noises during the day... dryers running and a little chatter. This was fine because at night it was very quiet -- just the way I like it. The room decor was attractive and harmonious. I would stay again.

  • Stayed October 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Md USA
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed November 12, 2012

Bought a package for 2 nights and 3 days with tickets for Longwood Gardens, Hagley Museum and Winthertur included. At time of booking I requested 2 double beds. The person doing the reservation assured me this would be done. I explained to the reservation person that we were 2 friends traveling and we really needed to have 2 double beds. She expressed understanding of the situation. Arrived at the hotel and was told that what we have is a queen size bed. I do not even quite understand why we have this bed except that the checkin person says 2 double beds was not part of the package. Why did they not say that when we booked? I was very disappointed. We were given a rollaway but it was not the same. It just used up more space that was already limited. Room and bathroom was very small but clean and smelled fresh. Staff was very pleasant and helpful. That was a big plus. Staff attitude was excellent and the only reason I would return to this hotel is because of the staff. A bitter taste was left in my mouth with the bed situation.

  • Stayed November 2012, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Buenos Aires, Argentina
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 5, 2012

It's a small & nice Hotel, with Fitness Center, swimming pool end jacuzzy (only for summer). In the rooms you have high speed wifi connections, small fridge and microwave. The staff was very nice and helpful. They have a shuttle service which will help me a lot.

Room Tip: The inner rooms have lees highway traffic noise
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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West Grove, Pennsylvania
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed November 1, 2012

We booked a room at this hotel at the last minute when we lost power (and water) to our house in the aftermath of Hurricane Sandy. We received a decent AAA rate (100/night plus a $25 pet fee). The room was cramped but comfortable with two double beds. Further inspection did notice a few things that one wouldn't expect to find in a Best Western "Plus" facility: a very small bathroom with signs of past water damage near the floorboards; wallpaper bubbling from the wall at the seams, and spiders.

The most disappointing thing about this hotel is that it is laid out in the style of a motor inn with entrances on the exterior (I suspect it used to be a HoJo's because there is a former HoJo's restaurant next door, now the Hollywood Grill). This is fine if you have one of the rooms facing inwards towards the pool area, but we were relegated to the outside of the hotel facing the parking lot and very close to Route 202. Consequently, noise from the parking lot and 202 were not insignificant. It wasn't enough to keep me awake at night, but it was more than I would have expected. There was also a huge puddle of water in the parking lot right outside our door from all the rainfall - I guess they were having drainage problems.

I do give the staff kudos for finding us a room that we could take occupancy of many hours before the official check-in time so we could all warm up and shower. That was much appreciated.

The hotel does offer a free continental breakfast catered by Manhattan Bagels with plenty of food and drinks.

In summary, this hotel is an interesting hybrid. It bills itself as a hotel for business travelers and those wishing to see the sights of the Brandywine Valley like Longwood Gardens and Winterthur, but in places it seems like a $45/night motor inn a trucker might stay in. Apparently the hotel does offer more luxurious rooms, but that was not what we were looking for that night - just a warm place with running water to sleep.

Room Tip: Try to stay away from the parking lot area
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  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Seattle, Washington
Top Contributor
53 reviews 53 reviews
49 hotel reviews
Reviews in 37 cities Reviews in 37 cities
96 helpful votes 96 helpful votes
1 of 5 stars Reviewed October 19, 2012

It's seldom that I would write a bad review, but my impression was the management doesn’t really care about the property. My coworker booked this place for $100/night on Priceline. The staff was very friendly and the morning breakfast was okay…but that’s about it. For a business traveler, the room was a total let down. It was cramped, this internet was slow, the bathroom was extremely small, the room had extension cords scattered about, the carpets were dirty and it just seemed like management did a shoddy job at keeping up the room &property. The worst part: I left the “do not disturb” sign on my door intentionally, but someone came into my room during anyway. All front desk could do was apologize and let management know. I would not recommend this place to anyone, period.

  • Stayed October 2012, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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White Plains, New York
Senior Contributor
48 reviews 48 reviews
8 hotel reviews
Reviews in 26 cities Reviews in 26 cities
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed September 30, 2012

Like Capistrano sparrows, we return annually to places we like. Actually, we find the Best Western Plus Brandywine Valley Inn so convenient, we sometimes return two and three times in a year.

Located just off I95 in the outskirts of Wilmington, DE, it's convenient to Brandywine Valley cultural attractions (think Hagley, Nemours, Winterthur, Longwood Gardens) and to the art museums in Philadelphia, Wilmington, Chadds Ford, and Baltimore. And for us, it's a convenient stop-over for friends at the Delaware beaches, in Maryland, and northern Virginia.

It's often booked weeks and months in advance -- corporate business travelers for Astra-Zeneca, Ashland, and Dupont, and railroad, utility and construction crews find it handy, too -- so don't wait until the last minute to make reservations.

We think the Inn and the no longer associated diner next door used to be a Howard Johnson property, which accounts for the 1950's style motel construction underlying the Best Western Brandywine. The upshot? First floor rooms can be noisy, so book second floor when you can. We particularly like the suites (standard twin bed room with attached "living room" with fold-out couch, bathroom, and desk) when available.

The Best Western Brandywine has been renovated twice since we began staying there, the last time about five years. It's probably not ready for a major renovation: today it's clean, functional, but tired. It needs fresh carpet, paint, ding and dent repairs, and bathroom spruce-up. In short, it's clean, working, but stale.

Unfortunately, the staff is stale, too. No one's nasty or difficult, but from front desk to housekeeping, the staff is just going through the motions. Time for a new manager. And a fresh cup of coffee.

Room Tip: Rooms in the south wing, second floor are quietest.
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  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Brandywine Valley Inn

Address: 1807 Concord Pike (Route 202), Wilmington, DE 19803-2901
Phone Number:
Location: United States > Delaware > Wilmington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 12 hotels in Wilmington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN PLUS Brandywine Valley Inn 3.5*
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Also Known As:
Best Western Brandywine Valley Hotel Wilmington
Best Western Wilmington
Wilmington Best Western

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