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“I love the staff!!!” 5 of 5 stars
Review of Inn at Wilmington

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Inn at Wilmington
2.5 of 5 Hotel   |   300 Rocky Run Parkway, Wilmington, DE 19803   |  
Hotel amenities
Ranked #2 of 12 Hotels in Wilmington
1 review
“I love the staff!!!”
5 of 5 stars Reviewed May 12, 2013

Wonderful service!!!!! Liz, and Lelia are the greatest and the friendliest people. I had an issue with my reservation through Hotels.com and they took care of me. First time staying and I would be staying again!!!!

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardBrandywine, General Manager at Inn at Wilmington, responded to this review, May 13, 2013
Thank you for taking the time to comment on your stay at the Inn at Wilmington. We are glad to know that you enjoy the service we provide and do hope you will visit us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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175 reviews from our community

Traveler rating
    91
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    14
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Spanish first
  • Any
English first
Cleveland, Ohio
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 11, 2013

I stayed here with my group, The Police Unity Tour. We have stayed here previously and always enjoyed our stay. The rooms are kept very clean and the beds are comfortable.
I would like to recognize the great customer service of Lelia Pierce and Patricia Robinson. They went out of their way and had breakfast an hour earlier than normal to accommodate our group.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardBrandywine, General Manager at Inn at Wilmington, responded to this review, May 13, 2013
We are always happy to have the Police Unity Tour stay at the Inn at Wilmington and are happy that you continue to enjoy your stay. Hopefully we will see you again next year!
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Edison, New Jersey
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 7, 2013

Staff was extremely friendly and accomodating. Room's were very clean and modern. Free continental breakfast where you can make your own egg sandwich with bacon. Usually its just the cold breakfast in the free continental breakfast.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardBrandywine, General Manager at Inn at Wilmington, responded to this review, May 13, 2013
Thank you for taking the time to comment about your stay at the Inn at Wilmington. We are glad you and your family enjoyed your time with us and hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Springfield, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 7, 2013

Squeeky clean rooms...Friendly smiling staff...especially Lisa in the breakfast room!First time visit to the area..and what a find!Not a flaw in anything offered!Great location near restaurants and not far from major roadways. Reasonable rates!!

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardBrandywine, General Manager at Inn at Wilmington, responded to this review, May 13, 2013
Thank you for taking the time to write a review of the Courtyard by Marriott Wilmington Brandywine. We are so glad you enjoyed your stay and hope to see you again!
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Penobscot, ME
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 5, 2013

I love this hotel. I stay here every time I come to Delaware. Lisa, the breakfast assistant, is amazing - she even remembers the names of my grandkids. When I check in I am greeted by the same wonderfully smiling face and made to feel at home. The room is clean clean clean! I can recommend this hotel for everyone and everything. Also, next door is a host of chain restaurants for your choosing. I'll be back next month, again!

Room Tip: Fitness facilities are shared with hotel next door - nice!
See more room tips
  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardBrandywine, General Manager at Inn at Wilmington, responded to this review, May 6, 2013
Thank you for your comments. We are happy to hear you had another great stay at the Inn at Wilmington and look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shelton, Connecticut
1 review
1 of 5 stars Reviewed April 17, 2013

Staff does not care about the customer.Gave me a room in which A/C didn't work, I had issues settling my bill because rate charged is different from what was promised. Next time I booked the hotel I was told before check-in that they have run out of rooms .. Never ever go near this place. please save yourself from getting embarrassed, I bet you will have problems during check-in and check-out... . Stay away from Mr. Director of sales

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardBrandywine, General Manager at Inn at Wilmington, responded to this review, April 21, 2013
Thank you for sharing your concerns regarding your overnight stay. I am sorry to hear that you did not experience a pleasant stay with us and would like to sincerely apologize. I have also addressed your concerns with our entire staff.
We honestly value you as our guest, and would very much like to have you as our guest again. I truly welcome the opportunity to speak with you at any time to further discuss the occurrences that transpired during your stay, so please feel free to call me directly.

Thanks again and have a pleasant day,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisville, Kentucky
Top Contributor
51 reviews 51 reviews
25 hotel reviews
Reviews in 26 cities Reviews in 26 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed April 15, 2013

Just finished a stay at the Inn at Wilmington; I had to travel to the area for a family matter and ended up having to stay at the hotel for about a week.
The hotel is clean and very comfortable, they have a great free breakfast with cereal, fruit and hot options each day and great coffee 24/7.
The staff was so friendly and helpful when we had to extend our reservation. If you are going to come to the Wilmington area and need a hotel I highly recommend the Inn at Wilmington.
I did give it a four star instead of a five star for one reason. We did have an ant situation in our room. In all fairness to the hotel it is the beginning of spring and we were on the first floor. The hotel did take care of it and I will say the hotel and room were very clean.
Also nice amenities, the hotel has the breakfast I mentioned plus a nice gym area and they share some perks with the Marriott in the same parking lot.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardBrandywine, General Manager at Inn at Wilmington, responded to this review, April 22, 2013
Thank you so very much for taking the time to share your experience regarding your stay at the Inn at Wilmington. I am pleased to hear that you found our staff to be hospitable and accommodating. Both the staff, and management, really appreciates your compliments about our amenities and recommending our hotel to future travelers that may visit the area. Your concern was also taken very seriously and we have contacted, and scheduled a technician to come out and address the ant problem so that we can get it resolved.

Thanks again, we look forward to having you as our guest again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Inn at Wilmington

Address: 300 Rocky Run Parkway, Wilmington, DE 19803
Location: United States > Delaware > Wilmington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Wheelchair access
Hotel Style:
#2 Romantic Hotel in Wilmington
#2 Family Hotel in Wilmington
#4 Business Hotel in Wilmington
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Inn at Wilmington 2.5*
Number of rooms: 71
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Also Known As:
The Inn At Wilmington Hotel Wilmington

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