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“Staff is what makes this place shine. Always friendly and helpful.” 4 of 5 stars
Review of Doubletree Wilmington Downtown

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Doubletree Wilmington Downtown
3.5 of 5 Hotel   |   700 N. King Street, Wilmington, DE 19801 (Formerly Spencer Hotel)   |  
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Ranked #6 of 12 Hotels in Wilmington
Wyoming, DE
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Staff is what makes this place shine. Always friendly and helpful.”
4 of 5 stars Reviewed February 13, 2013

Staff is what makes this place shine. Always friendly and helpful. Food at breakfast is fresh. Front desk is great. Rooms are quiet. I wish the parking had better security, didn't always feel safe at night.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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382 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
London, United Kingdom
Top Contributor
103 reviews 103 reviews
42 hotel reviews
Reviews in 45 cities Reviews in 45 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed January 25, 2013 via mobile

Stayed two nights on a recent work trip and found this hotel perfectly adequate for the business traveller. Rooms slightly too large for the furniture and common areas a little soulless but staff were great and very personable. Concierge floor breakfast was a little lacklustre but had the benefit of takeaway coffee. In room coffee, free wifi and a central location - nothing to grumble about here!

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 5, 2013

The hotel was very comfortable, and clean. The beds and bedding were very comfortable, and my room was quiet (3rd floor). It was a 10 minute walk from the SEPTA / Amtrak station if you are arriving by train from Philly, Baltimore, or NY. The service was very good, all the staff were very welcoming and attentive. There is a neat gym room, and a nice pool which I didn't use.

The location is not the best at night, but I ordered food from a Chinese restaurant called Joyful Garden, and it was very good and very cheap.

My only issue with the hotel was that the room was a bit cold and it's not possible for guests to adjust the heater/AC in your room (it appears locked and the digital display just says "on").

Breakfast is not included, but internet is (and works well). I booked this through a special at Expedia, and because of that I thought it was a pretty good value.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Damascus, MD
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 3, 2013

This isn't the top tier of Hiltons, but it was very clean and comfortable. The heater didn't work in my room (they have been upgrading and hadn't got to that one yet). When the friendly and kind maintenance guy arrived, he looked at it for just a minute and then said he'd get me another room rather than have to wait for repairs. He called the desk, they gave him a room number on the same floor and I was in the new room within one minute. He also took care of getting me new key cards, saving me a trip back to the front desk. For my tiny bit of trouble, the hotel automatically comped my parking - very nice gesture.

In both rooms, the furniture and carpet were immaculate (had to lean down to get something that rolled under the nightstand, and noticed no dirt or dustbunnies!) The bathroom fixtures appear to be new and tub, sink and toilet were clean and white, with no stains. Not a speck of dust anywhere in the room.

My only dissatisfaction was that the new room (815) was near the elevator and I could feel the faint rumble every minute or so all night (new year's eve). Not loud, but if you are a light sleeper, you might want to avoid rooms on any floor with numbers in the mid-teens.

Front desk staff was kind and helpful; directing me to a great sandwich place and managing to find a cab that would take me just the few blocks to the event I was attending, but didn't want to walk to in the dark.

I would certainly stay here again.

  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Spotsylvania, Virginia, United States
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed December 22, 2012

I booked through priceline, so they gave me the worst floor with the worst view. The rooms were nice and clean and the location was nice but it was just lacking. I did not like the ambiance. The front desk staff were ok but a bit robotic, the room service lady who also worked in the restaurant was not welcoming. The food was horrible, served cold and was not made to my specifications. The young man in housekeeping went out of his way to help me, so I appreciate his excellent service and attitude and the bartender made kick butt drinks. Also the walls were paper thin, on could here everything going on in the bathroom as if they were in my room, also there was banging the whole time I was there, so I did not get any sleep. I would not stay here again unless I got the room for a steal.

Room Tip: Upper floor
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Monmouth, Oregon
Top Contributor
62 reviews 62 reviews
24 hotel reviews
Reviews in 34 cities Reviews in 34 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 20, 2012

I've stayed at this Doubletree before but in a room on a higher floor. This room was by the pool and there wass a mechanical noise all the time. Sort of like a white noise. I put up with it but other may not like it. Ask for a room on a higher floor. I also like this hotel because of the bar. nice place to sit and have dinner. All in all very comfortable and plesant stay. Hotel staff is great. I got in Sunday after noon and asked if there were any liquor stors in the area. They offered to drive me to one.

Room Tip: Stay off the first floor and away from the pool area
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  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Augu
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 7, 2012

This hotel is not in the best area. While they are making an effort to update the hotel, the guest elevators were not operational at times throughout the trip. They did make a service (1) elevator available.

Before making reservation, called the hotel to ensure shuttle service to St. Frances Hospital. Hotel staff confirmed. Upon arrival the front desk agent suggested I take the public transit bus as their shuttle was booked solid by a corporate client. After a long conversation, we were able to work out shuttle service. Shuttle service is un-reliable.

It is obvious they are trying to improve the fixtures, carpet, paint, etc. Hopefully the service will get its own makeover.

Room Tip: Room 821 was very quiet. Spacious. Updated.
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  • Stayed December 2012, traveled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Doubletree Wilmington Downtown

Address: 700 N. King Street, Wilmington, DE 19801 (Formerly Spencer Hotel)
Phone Number:
Location: United States > Delaware > Wilmington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Wilmington
#4 Business Hotel in Wilmington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Doubletree Wilmington Downtown 3.5*
Number of rooms: 219
Reservation Options:
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Also Known As:
Doubletree Wilmington Downtown Hotel Wilmington

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