This isn't the top tier of Hiltons, but it was very clean and comfortable. The heater didn't work in my room (they have been upgrading and hadn't got to that one yet). When the friendly and kind maintenance guy arrived, he looked at it for just a minute and then said he'd get me another room rather than have to wait for repairs. He called the desk, they gave him a room number on the same floor and I was in the new room within one minute. He also took care of getting me new key cards, saving me a trip back to the front desk. For my tiny bit of trouble, the hotel automatically comped my parking - very nice gesture.
In both rooms, the furniture and carpet were immaculate (had to lean down to get something that rolled under the nightstand, and noticed no dirt or dustbunnies!) The bathroom fixtures appear to be new and tub, sink and toilet were clean and white, with no stains. Not a speck of dust anywhere in the room.
My only dissatisfaction was that the new room (815) was near the elevator and I could feel the faint rumble every minute or so all night (new year's eve). Not loud, but if you are a light sleeper, you might want to avoid rooms on any floor with numbers in the mid-teens.
Front desk staff was kind and helpful; directing me to a great sandwich place and managing to find a cab that would take me just the few blocks to the event I was attending, but didn't want to walk to in the dark.
I would certainly stay here again.
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- Also Known As:
- Doubletree Wilmington Downtown Hotel Wilmington