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Doubletree Wilmington Downtown: Traveler Reviews

3.5 of 5
700 N. King Street, Wilmington, DE 19801 (Formerly Spencer Hotel)
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Doubletree Wilmington Downtown
Ranked #5 of 12 hotels in Wilmington
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139 reviews from our community

    Trip type
Traveler rating
    25
    54
    34
    21
    5
Date Rating
Spotsylvania, Virginia, United States
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Nice Rooms But Would Not Stay Again”
2 of 5 stars Reviewed December 22, 2012

I booked through priceline, so they gave me the worst floor with the worst view. The rooms were nice and clean and the location was nice but it was just lacking. I did not like the ambiance. The front desk staff were ok but a bit robotic, the room service lady who also worked in the restaurant was not welcoming. The food was horrible, served cold and was not made to my specifications. The young man in housekeeping went out of his way to help me, so I appreciate his excellent service and attitude and the bartender made kick butt drinks. Also the walls were paper thin, on could here everything going on in the bathroom as if they were in my room, also there was banging the whole time I was there, so I did not get any sleep. I would not stay here again unless I got the room for a steal.

Room Tip: Upper floor
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado Springs, Colorado
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
“Nice place but don't take a pool room”
4 of 5 stars Reviewed December 20, 2012

I've stayed at this Doubletree before but in a room on a higher floor. This room was by the pool and there wass a mechanical noise all the time. Sort of like a white noise. I put up with it but other may not like it. Ask for a room on a higher floor. I also like this hotel because of the bar. nice place to sit and have dinner. All in all very comfortable and plesant stay. Hotel staff is great. I got in Sunday after noon and asked if there were any liquor stors in the area. They offered to drive me to one.

Room Tip: Stay off the first floor and away from the pool area
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  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Augu
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
“Work in Progress...”
3 of 5 stars Reviewed December 7, 2012

This hotel is not in the best area. While they are making an effort to update the hotel, the guest elevators were not operational at times throughout the trip. They did make a service (1) elevator available.

Before making reservation, called the hotel to ensure shuttle service to St. Frances Hospital. Hotel staff confirmed. Upon arrival the front desk agent suggested I take the public transit bus as their shuttle was booked solid by a corporate client. After a long conversation, we were able to work out shuttle service. Shuttle service is un-reliable.

It is obvious they are trying to improve the fixtures, carpet, paint, etc. Hopefully the service will get its own makeover.

Room Tip: Room 821 was very quiet. Spacious. Updated.
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  • Stayed December 2012, traveled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newport, Rhode Island
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
“Service was wonderful.”
5 of 5 stars Reviewed December 2, 2012

My husband and I stayed there for 2 nights to attend my brother's wedding. Maybe the hotel has undergone some upgrades because I found the lobby to be pleasantly decorated for the holidays and up-to-date and clean. The best part of our experience was the helpful front desk staff and particularly James. He helped us with 3 separate requests and always had a smile. The maid service left extra towels at our request and prepared our room during the hour we were out before getting ready for the wedding. I really think others need to be careful when reading negative reviews. People don't realize that even a 3-star review is basically a negative review. Was the Doubletree in Wilmington similar to a Ritz Carlton or some classic fancy Parisian hotel? Of course not, but it was everything I expected for the location and price.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Marietta, Georgia, United States
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
“I've stayed at better Hilton properties!”
3 of 5 stars Reviewed November 25, 2012 via mobile

It's just ok! It didn't give me that Hilton flair I'm used to. We requested ahead of time that we wanted a top floor. We were put in the 4th floor of 9. When we went to the room the fridge was completely out of the cuoboard. When we went to move it in ... There was water all over the floor. Needless to say we had to change rooms. We ended up on the 7th floor and the desk clerk was nice enough to warn us they only had rooms by the elevator. The pool area is under constitution but you can still swim. There was oatmeal cookies... Where's the chocolate chip!?!

Was it a horrible stay ... No ... I just expect more from a Hilton property.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Doubletree Wilmington Downtown

Also Known As:
Doubletree Wilmington Downtown Hotel Wilmington
Doubletree Wilmington Downtown Hotel
Doubletree Wilmington
Address: 700 N. King Street, Wilmington, DE 19801 (Formerly Spencer Hotel)
Phone Number:
Region: United States > Delaware > Wilmington
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 12 hotels in Wilmington
Price Range: $
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Doubletree Wilmington Downtown
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