This hotel is not in the best area. While they are making an effort to update the hotel, the guest elevators were not operational at times throughout the trip. They did make a service (1) elevator available.
Before making reservation, called the hotel to ensure shuttle service to St. Frances Hospital. Hotel staff confirmed. Upon arrival the front desk agent suggested I take the public transit bus as their shuttle was booked solid by a corporate client. After a long conversation, we were able to work out shuttle service. Shuttle service is un-reliable.
It is obvious they are trying to improve the fixtures, carpet, paint, etc. Hopefully the service will get its own makeover.
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- Also Known As:
- Doubletree Wilmington Downtown Hotel Wilmington