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“Decent Hotel” 4 of 5 stars
Review of BEST WESTERN Gold Leaf

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BEST WESTERN Gold Leaf
2.5 of 5 Hotel   |   1400 Highway One, Rehoboth Beach, DE 19971   |  
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Ranked #14 of 29 hotels in Rehoboth Beach
Reading, Pennsylvania
Top Contributor
59 reviews 59 reviews
7 hotel reviews
Reviews in 25 cities Reviews in 25 cities
44 helpful votes 44 helpful votes
“Decent Hotel”
4 of 5 stars Reviewed July 10, 2013

We stayed over 4th of July. Hotel is very close to beach and has indoor parking.

We stayed on the 1st floor but I wouldn't recommend that if you're staying during a busy time as you will hear the road noise.

The room we had was fairly large but the bathroom was tiny. Room was clean, beds were comfortable.

The only issue we had was the fire alarm malfunctioning at 12:30am for about 30 minutes. While they did apologize, nothing was done to compensate us for our inconvenience.

Continental breakfast was your standard fare. Nothing special but not bad. Still went out for breakfast. Staff was friendly, hotel clean.

Room Tip: If you're a light sleeper request an upper floor. You will hear the noise from the traffice outs...
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  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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156 people have reviewed this hotel

Traveler rating
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54
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • German first
  • Any
English first
West Grove, Pennsylvania
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed July 9, 2013

First thing, the rooms are tiny. Four people in one room was really too much. The room smelled a little musty and was very stuffy, so the air conditioning hadn't been turned on. The décor was outdated and very well worn. The room was clean, but the bathroom lacked towels for four- even though I made reservations for 4. Front desk service was very nice and friendly-at first, and as the evening went on they became insensitive and unhelpful. The trouble started around 10:30 p.m. with the fire alarm going off. evacuate, turn off alarm, go back- another alarm. By midnight the alarm had gone off 5 times- we couldn't go to another hotel, and the front desk staff said: "It's not my fault" REALLY? The fire alarm continued to go off throughout the night. We asked at 1:00 if we could get a room at another hotel- but it was fourth of July, so no vacancy anywhere close. We lost count of the times the alarm went off the rest of the night, but at 6:00 a.m. we asked if we could have a later check out and our money back. We were given a noon check out and told "No" on the money. With the alarm supposedly fixed we returned to our room to sleep only to have housekeeping begin pounding on our door to get out at 9:00a.m. even with a do not disturb sign. We explained 3 times that we would leave at noon, but continued to be harassed by housekeeping. we stuck to our time of noon, and insisted on a return of our money.

Room Tip: Don't come here
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  • Stayed July 2013, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 8, 2013

My family and I have stayed here numerous times and have always had a good experience. The rooms are as clean as I have seen for a beach hotel. Towels are always nice and beds are clean. The breakfasts my children are always excited for because there are so many choices.I have never has an issue with the parking garage... we always find a spot and I don't feel it's too cramped. It's free also, that makes me happy. So many places charge for parking. I am so surprised at the negative reviews here. We have always gone during the summer so maybe they provide better service during their busy time. We once had loud people on our floor, called to the front desk and it was taken care of. I have no complaints... as a matter of fact we are visiting again this summer.

  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phelps, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 23, 2013

The front desk clerk was so friendly and welcoming, Our room was very clean and comfortable. We were here for our anniversary in February and we are considering coming back in warmer weather. The only negative is there isn't a bathtub in standard rooms. No big deal for me, but may be for those traveling with children.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Niantic, Connecticut
Senior Contributor
44 reviews 44 reviews
33 hotel reviews
Reviews in 34 cities Reviews in 34 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 13, 2013

The woman at the front desk (I think her name was Sandy) was very pleasant and helpful at check-in. The room was a nice size and looks like it was recently renovated. Very clean. Quiet neighborhood during the off season, seemed pretty safe. Room rate was very good in January, but I would imagine during tourist season the rate goes way up. Only major disappointment was breakfast, the waffle maker was broken, there were no hot scrambled eggs (just cold hard boiled ones) and a pretty limited spread of other items. I guess I can forgive this since they are off season and it doesn't make sense to waste food during periods of low occupancy. Would definitely stay again.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ambler, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2013

Just wanted to say that the woman at the front desk was so pleasant and provided excellent service when my friend and I checked in so late. It was very busy but she made time to fit us all in without it seeming like we were waiting. Great job!

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN Gold Leaf

Address: 1400 Highway One, Rehoboth Beach, DE 19971
Phone Number:
Location: United States > Delaware > Rehoboth Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Rehoboth Beach
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Gold Leaf 2.5*
Reservation Options:
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Also Known As:
Best Western Gold Leaf Hotel Rehoboth Beach
Best Western Rehoboth Beach
Rehoboth Beach Best Western

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