First thing, the rooms are tiny. Four people in one room was really too much. The room smelled a little musty and was very stuffy, so the air conditioning hadn't been turned on. The décor was outdated and very well worn. The room was clean, but the bathroom lacked towels for four- even though I made reservations for 4. Front desk service was very nice and friendly-at first, and as the evening went on they became insensitive and unhelpful. The trouble started around 10:30 p.m. with the fire alarm going off. evacuate, turn off alarm, go back- another alarm. By midnight the alarm had gone off 5 times- we couldn't go to another hotel, and the front desk staff said: "It's not my fault" REALLY? The fire alarm continued to go off throughout the night. We asked at 1:00 if we could get a room at another hotel- but it was fourth of July, so no vacancy anywhere close. We lost count of the times the alarm went off the rest of the night, but at 6:00 a.m. we asked if we could have a later check out and our money back. We were given a noon check out and told "No" on the money. With the alarm supposedly fixed we returned to our room to sleep only to have housekeeping begin pounding on our door to get out at 9:00a.m. even with a do not disturb sign. We explained 3 times that we would leave at noon, but continued to be harassed by housekeeping. we stuck to our time of noon, and insisted on a return of our money.
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- Also Known As:
- Best Western Gold Leaf Hotel Rehoboth Beach
- Best Western Rehoboth Beach
- Rehoboth Beach Best Western