We called to let them know that we were going to be late. When we arrived, it was no problem and there were chocolate chip cookies and we were offered glasses of wine. It was so welcoming. Next day, great selection at the breakfast buffet which was included. We borrowed beach chairs, for free, from the front desk. Our room, since we had been there MANY years before, was completely updated and better than it looked in the pictures online. Fridge and microwave. And the soap, shampoo, conditioner,etc... were from Bath and Body Works. Very nice. Our room was quiet and the beds were comfortable and the location is great! It was more reasonable because it was in the fall but I still think it was a great value!