The only reason I will give this Inn 2 stars is because the room was clean and nicely decorated, but that really is the only positive I can pull from our experience there. Everything else was below our expectations by a long shot. The front desk staff was short and unwelcoming, and the outside area pier to go to the canal had broken steps and was unkempt. The canal view is a joke...one big ditch with a creek, a dirty gazebo filled with leaves etc.
My boyfriend and I recently stayed here for a night with our pug. To advertise this place as being "pet Friendly" is quite confusing to us, because it certainly was not.
The trouble started once we crated our dog and walked to our car. We were driving out to Milton for the day, and while inputting information on our GPS, my boyfriend was called within 5 minutes and told that our dog has been barking intermittently and we must come back now to take care of it. We were pretty taken back because at home, our pug only barks a little bit when we first leave and other than that he sleeps! Plus, it was just 3 in the afternoon.. in January, and we weren't quite sure how many people would even be in the surrounding rooms to even hear him. Regardless, we pulled back in, and stood outside of our room to hear just how crazy our dog was acting, and didn't hear anything...so at that point he had obviously calmed down like he does when hes at home. We were so afraid that the staff would call us again and interrupt our day plans again that we decided the best option was to take our dog with us and keep him in our SUV. This ruined our dinner plans too because we felt bad for keeping our boy in the car the whole time we were gone!!! We wouldn't have brought him with us, and paid for him to be with us if we were going to be that inconvenienced by keeping him in our car the entire time!!! The next morning upon checking out we advised the front desk of how dissatisfied we were with the intolerance of us having a dog and the whole time we felt like we were being a burden. That is NO WAY to feel when you are a guest. The response was that "this wasn't a kennel, and they called us so soon and before anyone even complained, just to be proactive".... We will never stay here again.
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- Also Known As:
- Canalside Inn Rehoboth Hotel Rehoboth Beach