Wow, I sure am glad I decided to ignore all the negative reviews about this motel. When we checked in I had a really good feeling that everything was going to be fine. The desk staff were just as sweet as could be and so helpful. When we got off the elevator the hall was not some Hitchcock nightmare but your typical tropical beach bungalow type of hallway. It was not glaringly lit, but adequately so, with deco style scones. Neither my husband, my little boy, or myself ever felt uncomfortable in the halls and we got in very late some nights. Now some of the fiercest comments were about the rooms. When we first walked in, it was a breath of fresh air. The room was sparkling clean and once again reminiscent of a tropical bungalow. There were two double beds, a nightstand with telephone and alarm clock, a round dining table with two chairs, an entertainment hutch that housed the black RCA remote controlled tv with loads of cable channels. While mentioning the tv, there is a picture of a tv in this hotel room that someone must have put up a long time ago because the tv we had, while not a flat panel, is a modern black cased tv. The hutch had two large drawers below the tv, there was a sort of bench (we used it as a computer/ drawing/games center for our son,) a wet bar with the fridge, and a nook to hang clothes and store luggage. The beds were firm but I've stayed at the Grand Hyatt Hotel in New York City many times and their beds are just as firm as these. The bathroom was shining clean as well and had the usual towels, washcloths, soap, and shampoo. It also had a built in tissue dispenser and wall mounted hair dryer. All rooms have small balconies with two chairs. Now if you want the view of Rehoboth Ave. you need to ask for it.Otherwise you get luck of the draw and that could mean you are on the back with a parking lot view. So on to the issue of the parking garage, it is just fine and dandy. There were more SUV type vehicles than anything else and my husband had no trouble parking ours. It was great to have the convenience of a garage and at no extra cost. The rooftop deck is awesome! Grab a lounge chair (just like the ones at resorts) and a cold drink and sunbathe, read, or look down at the action on Rehoboth Ave. The pool is not grand but my son and a group of other children were having a super time splashing around with beach balls and such. On a later evening visit, there were a couple of senior citizens getting in some laps. The hotel now has a new restaurant to replace Abstractions. This one is much better, I think, than some old sushi bar which is what Abstractions was. The new place is called Conch Island Key West Bar and Grill. It has a nice menu and attentive wait staff. So if you need a mint on your pillow every night or valet service, you're not at the beach anyway. The Sandcastle has a great location, great pricing, and cute, clean rooms. Plus, my seven year old said "I'm going to miss the Sandcastle." Need I say more!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.