I stayed at this hotel in December with a friend for our annual girls Christmas shopping trip. The hotel staff was friendly and welcoming. The room was clean and spacious ( we a had double queen suite) . Beds were very comfortable. Small refrigerator in our room was helpful. Complimentary breakfast consisted of hot and cold items, all were fresh and delicious. Evening wine and cheese by the fireplace was a nice touch, especially after a day of shopping. Fresh baked cookies in the lobby in the evening too. Many shops and restaurants within walking distance. Outlet shopping nearby (the reason for our trip). We didn't use pool, spa or fitness center. They looked clean and very functional. Indoor parking garage was secure (we had lots of shopping bags!) This is our new favorite place for our annual trip!