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“Great Off Season Deal” 5 of 5 stars
Review of Atlantic Sands Hotel & Conference Center

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Atlantic Sands Hotel & Conference Center
3.5 of 5 Hotel   |   101 North Boardwalk, Rehoboth Beach, DE 19971   |  
Hotel amenities
Ranked #18 of 29 Hotels in Rehoboth Beach
Hockessin
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Great Off Season Deal”
5 of 5 stars Reviewed April 12, 2013

We stayed for one night in April and will certainly be back. The room looked newly renovated including the bathroom. The location right on the boardwalk was perfect for parking the car and walking to everything. The beds were very comfortable and plenty of pillows. We booked an ocean front and the balcony was large with 2 chairs. I know the rates increase by Summer season but we may consider booking due to our great experience.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SandsStaff, General Manager at Atlantic Sands Hotel & Conference Center, responded to this review, April 13, 2013
Thank you, Diane! We strive to earn this type of feedback from our guests and are so pleased that the Atlantic Sands Hotel met your expectations! We hope you will visit us again and we look forward to warmly welcoming you when you do!
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397 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
  • English first
  • Any
English first
Rockville, Maryland
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 8, 2013

We first stayed here when we were dating, 30 years ago. The ocean front rooms are still part of the original hotel, though there are many rooms and a conference center in the new wing, which includes some rooms that are "ocean view". We found a deal on Priceline and got an ocean front room for $60, including taxes and fees! The rooms are old, the doors don't close properly, and the mattresses are soft....but that said we had a flat screen tv, a small fridge, a microwave, and an updated bathroom all for that price. Our room overlooked the boardwalk and the beach...lovely! We couldn't sleep in one bed because we rolled into the middle, but there were two double beds with lots of pillows so we two were comfortable. No way 4 people could stay in this room and get a good night's sleep. We walked on the boardwalk, ate Fisher's popcorn and Thrasher's fries, then played pinball in the arcade, just like 30 years ago.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SandsStaff, General Manager at Atlantic Sands Hotel & Conference Center, responded to this review, April 10, 2013
We love the sentimental fact that you were here when you dated 30 years ago! Thanks for sharing that news! And congratulations! Many of our rooms will be new and fresh starting next month when the west wing renovations will be complete. And new bedding is arriving, too! Our remaining rooms are slated for renovations next winter. We hope you’ll come back to visit us again for not only the view but for the creature comforts we’re adding to make your stay more enjoyable!
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Princeton Junction
Top Contributor
53 reviews 53 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed April 7, 2013

My husband and I stayed at the Sands for one night. The location is spectacular, especially if you choose oceanfront. Our room was right on the boardwalk, so it was fun to sit on the balcony and watch the people and dogs trot the boardwalk or the beach. Check-in was pleasant and efficient. The room was nice, but quite small for the money. It was clean. The bed was comfortable, but not cushy like most hotels now. I was happy to have a regular blanket. My new pet peeve is the motels and hotels that only have the down-like comforters. They are too hot for me, so I either have to sweat (flash for you older women who understand) or freeze. For off season, the rate was fine. If you want to pay in the $300's for summer---ahhh----I guess if you want the prime location. We'd go back.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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SandsStaff, General Manager at Atlantic Sands Hotel & Conference Center, responded to this review, April 9, 2013
We're pleased to hear that you enjoyed your stay, found our staff pleasant and our hotel clean and comfortable, and that you plan to return! There are larger rooms and suites available if you would like to consider one for your next stay. Upgrades and renovations continue and we are pleased that so many of our guests appreciate the value we offer at our exceptional oceanfront location! We look forward to greeting you on your next visit!
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Lebanon, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 1, 2013

Before stating any of the following we have been to this hotel many of times in the past. I must say we are highly dissappointed with the confusion we have been receiving even before we arrive. We originally booked an oceanfront room for ourselves back in January for this weekend. Our friends also have called to book thier rooms but asked for the rate we recieved for returning customers. In that ordeal, I have had two rooms now booked under my name, I have had my room charged to a credit card that I did not give them. They obviously used an old credit card that they had on file for incidentals in the past. We have made several attempts to speak directly to management but are constantly transferred to someone else or are forwarded into voice mail where nobody has returned our calls. I will again try to talk to the manager tomorrow just to make sure that everything is good before we arrive. We are people that travel often and have never encountered the negative customer service we are receiving for a simple two night stay at this hotel. A "weekend getaway" for our birthdays has become a nightmare wandering if we will even have our correct rooms we originally booked when we arrive and leaves us seriously questioning whether or not we will ever stay here again. Crossing our fingers, I will keep you posted.

  • Stayed April 2013, traveled with friends
    • 2 of 5 stars Value
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Altoona, Pennsylvania
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 18, 2013

First the good - We had an oceanfront room with a beautiful view of the ocean. The location on the boardwalk is great. The room was clean and the bed was comfortable. There was a refrigerator and microwave in the room. The staff were friendly and helpful. Free parking.

Then the bad - Wi-Fi was terrible and kept shutting down, which was very frustrating. The bathroom was tiny. The hotel is old and is in need of being updated. There were several lights out in the hallways. There weren't many amenities - no coffee in the lobby, no newspaper, only a tiny bottle of shampoo and conditioner. The rates were fairly high considering it was March.

Room Tip: Ask for an oceanfront room on either the 3rd or 4th floor with a balcony you can sit out on, as many...
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  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SandsStaff, General Manager at Atlantic Sands Hotel & Conference Center, responded to this review, March 22, 2013
Wi-fi service is available and working well in 95% of the hotel. A troublesome area was identified in one area on one floor recently and that issue is being researched so it may be addressed. We apologize for the inconvenience. We’re glad you enjoyed the fabulous view and the comfort of your room, as well as our friendly staff members. We hope you’ll enjoy the improvements our current renovations will provide on your next stay!
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Philadelphia
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 14, 2013

We stayed at this hotel in early March. We knew to expect that most things would be closed, though we were unable to gather from the hotel's website if that included the hotel's own restaurants (it did; they were closed). Pros: clean room, great views, great location, free parking. Cons: The door to go the balcony was very hard to open, the water pressure and hot water were poor, and hallway noise was very loud. But for $100 a night off-season, I'm not complaining. However, I don't think I would pay in-season prices.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SandsStaff, General Manager at Atlantic Sands Hotel & Conference Center, responded to this review, March 18, 2013
Thank you for your comments. We apologize for any inconveniences you encountered during your stay and hope that you reported your concerns to the Front Desk so they could be addressed. We are completing many renovations now, including some to our restaurant, and we hope (and expect) that your next experience at the Atlantic Sands will be far better than average!
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Washington, DC
Top Contributor
82 reviews 82 reviews
23 hotel reviews
Reviews in 34 cities Reviews in 34 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed March 4, 2013

We were happily surprised by our overall experience at the Sands. The rooms were nice and clean, and our basic room even had a juliet balcony with a side view of the ocean. The free parking is a bonus. The bed was super comfortable. It would be great to experience this hotel during high season.

We would definitely stay here again, we are huge fans of Rehoboth and the Sands is now on the list for future visits.

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SandsStaff, General Manager at Atlantic Sands Hotel & Conference Center, responded to this review, March 6, 2013
We’re happy that you enjoyed your stay and want to visit again! Thank you for your review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Atlantic Sands Hotel & Conference Center

Address: 101 North Boardwalk, Rehoboth Beach, DE 19971
Location: United States > Delaware > Rehoboth Beach
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#7 On the Beach Hotel in Rehoboth Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Atlantic Sands Hotel & Conference Center 3.5*
Number of rooms: 181
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Also Known As:
Atlantic Sands Hotel And Conference Center
Atlantic Sands Rehoboth Beach

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