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“Feel tricked by the sneaky 9% "service" fee” 3 of 5 stars
Review of The Bellmoor Inn and Spa

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The Bellmoor Inn and Spa
3.0 of 5 Hotel   |   6 Christian Street, Rehoboth Beach, DE 19971   |  
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Hotel amenities
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Ranked #3 of 29 Hotels in Rehoboth Beach
Monterey, California
Top Contributor
52 reviews 52 reviews
39 hotel reviews
Reviews in 33 cities Reviews in 33 cities
68 helpful votes 68 helpful votes
“Feel tricked by the sneaky 9% "service" fee”
3 of 5 stars Reviewed April 16, 2013

Nearly $12 per day for "service"? And that's on the lowest rate and not in season. Whaat?

I didn't realize it until they sent me the receipt--when you check out, they don't ask if you'd like a copy right there, they ask if you'd like it emailed. On the website as you're booking, there is small print in difficult-to-see white text on green background. I had to search for it after the fact. So, yeah, you CYA but to what end? I travel a lot. Tacking on a service charge in that way is tacky,

For that $12 per day, no one helped me with my luggage--nor offered to. I wasn't there for afternoon tea. I was there for breakfast--and there are no "servers"--it's just buffet style.

On the plus side--it is lovely inside, and the interior courtyard is peaceful. And they're friendly and warm. Room (garden) is small but adequate--as others noted, be careful if you're on the ground floor and use the bathroom with the shades up. The bed was so-so and needed some WD-40.

  • Stayed April 2013, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mgmtthebellmoor, Owner at The Bellmoor Inn and Spa, responded to this review, April 17, 2013
Thank you for taking the time to review The Bellmoor Inn & Spa. If your reservation was made online the service charge, which most of our guests prefer over tipping is clearly displayed in your total for the stay & on your confirmation letter along with all the other pertinent information. It is also displayed on the hotel's sign in sheet that every guest signs upon checking in to our property. To imply that we have done anything "sneaky" is irresponsible on your part. Our hotel offers all of its guests a home cooked breakfast every morning, free daily newspapers, wifi, & free covered underground parking. There is nothing sneaky about The Bellmoor just good old fashioned friendly, family service.

Chad Moore
Owner/General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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611 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (192)
Date | Rating
  • English first
  • Any
English first
Baltimore, Maryland
1 review
5 of 5 stars Reviewed April 13, 2013

We found the hotel very charming. The breakfasts were yummy. I would have liked having a manicure but their is only a manicurist on Saturday and we were there mid-week. Overall it was a pleasant experience and we will return again!

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mgmtthebellmoor, Owner at The Bellmoor Inn and Spa, responded to this review, April 16, 2013
Thank you for taking the time to review our property. I am pleased to hear that you enjoyed your stay with us. I apologize that our spa did not have a manicurist present during your stay. We are actually in the process of getting ready for our busy season where a manicurist will be at the spa everyday during the week. It is always nice to hear that our guests enjoy our extensive breakfast in the mornings, it is something that we are really proud of. We hope that you return to stay with us in the near future. Best wishes from all of us at The Bellmoor.

Chad Moore
Owner/General Manager
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new jersey
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed April 12, 2013

We just returned from another mini vacation at the Bellmoor. (20+ and counting!)
Our stay was amazing as usual with impeccable accommodations, staff that always go above and beyond to make your stay perfect, and delicious breakfast in the morning. Once you experience the Bellmoor inn you wil never want to stay anywhere else.

Room Tip: Every room is beautiful, but for special occasions try a suite. Super Special!
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mgmtthebellmoor, Owner at The Bellmoor Inn and Spa, responded to this review, April 16, 2013
I appreciate you taking the time to review our property, we greatly appreciate your feedback. I would like to personally thank you for your devoted loyalty to our hotel, it means a lot to my staff & I. We like to think of our property as a second home for people at the beach. The staff here works round the clock to make sure that every guests' stay with us is enjoyable. We do look forward to your return to stay with us. Hope to see you soon, best wishes from all of us at The Bellmoor.

Chad Moore
Owner/General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
FrankDR
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 11, 2013

There was only one downside to our visit. We only got to stay one night. The Bellmoor is a wonderful hotel in a great location. Easy walk to restaurants, the boardwalk and the beach. Our suite was large, comfortable and clean as a whistle. We can't wait to go back when we can take advantage of the spa and the lovely garden.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mgmtthebellmoor, Owner at The Bellmoor Inn and Spa, responded to this review, April 15, 2013
Thank you for taking the time to review our property, your feedback is always appreciated. Leaving The Bellmoor is always a hard thing to do for our guests. For many staying here is like having a second home at the beach. I am glad that you were able to take advantage of our property & the town! Definitely come back when the garden is in full bloom. It is such a beautiful scene from May till October when the trees are green, the flowers are bloomed, & the sounds of the garden are in full effect! We hope to see you soon, best wishes from all of us at The Bellmoor.

Chad Moore
Owner/General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Easton, Maryland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 10, 2013 via mobile

We returned to The Bellmoor in Rehobeth Beach for an anniversary getaway. It is a wonderful Inn. The rooms are lovely and the decor of the Inn is beautiful. The breakfasts are fabulous. It is within walking distance of terrific restaurants, shops, and the beach. We will return again.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mgmtthebellmoor, Owner at The Bellmoor Inn and Spa, responded to this review, April 15, 2013
Thank you for taking the time to review our property. I am so pleased to hear that you enjoyed your stay with us & were able to have a wonderful anniversary! Our property is great for anniversary getaways, we have many different room options ranging from our king garden to our club level suites. For future reference we do have packages that tailor toward anniversary celebrations. Our dine & spa package is great for celebrating with your significant other, which gives you a $75 spa credit & dinner for 2 to Fins Restaurant. We do hope that you return to stay with us in the near future. Best wishes from all of us here at The Bellmoor.

Chad Moore
Owner/General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NJ
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 9, 2013

The Bellmoor is our favorite place to stay in Rehoboth Beach -- for the charming rooms, the great private pool, the spa, the fabulous breakfast, and the warmth and courtesy of the staff to the great walk-to-everything location and easy parking. There is nothing to complain about except the fact that the charge -- and rightfully so -- is as upscale as the accomodations. We can seldom afford to come here during the summer, which of course is when we would like to come. This year it was an overnight in early April. Still chilly! Ice cream place closed at night! But still wonderful nevertheless. So my only "suggestion" would be -- if you could reduce the price of a couple of rooms during the summer and give us advance notice -- that would rock!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mgmtthebellmoor, Owner at The Bellmoor Inn and Spa, responded to this review, April 10, 2013
Thank you very much for taking the time to review our property. We are pleased to hear that you enjoyed your most recent stay with us. The weather this April has been all over the place with current temperatures reaching 85, hopefully it will be warmer on your next visit with us. Unfortunately our rates do increase in the summer due to the demand for rooms in town. We do however run many promotions throughout the season so be sure to keep an eye out on Facebook & look for emails from us in your inbox. We hope that you are able to return to stay with us in the near future. Thank you once again, best wishes from all of us at The Bellmoor.

Chad Moore
Owner/General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rehoboth Beach, Delaware
Top Contributor
58 reviews 58 reviews
5 hotel reviews
Reviews in 22 cities Reviews in 22 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed April 9, 2013

Good news is this upscale hotel is not on the boardwalk, but rather on a quiet street just a few blocks off the boardwalk. As you enter the lobby you feel like you have entered the Ritz. Staff if friendly and helpful. The rooms are well appointed, some have balconies. Although there is not a full service restaurant all the upscale restaurants in Rehoboth Beach are just blocks away.

Room Tip: Ask for a balcony room
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  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mgmtthebellmoor, Owner at The Bellmoor Inn and Spa, responded to this review, April 10, 2013
I appreciate you taking the time to review our property. I am pleased to hear that you enjoyed your stay with us! Like you mentioned our location is not on the boardwalk, but just two blocks away. This gives our property a quiet & relaxing feel that is just far enough removed from the noise of the town. Our garden area is like an oasis in the summer with the smell of fresh flowers, the sound of our fountains, & the cool shade of our trees. The balcony rooms give our guests the perfect way to relax during their stay. There is no greater feeling than sitting on the balcony, enjoying a cup of coffee & enjoying the fresh air! We do hope that you return to with us in the near future, best wishes from all of us at The Bellmoor!

Chad Moore
Owner/General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Bellmoor Inn and Spa

Address: 6 Christian Street, Rehoboth Beach, DE 19971
Phone Number:
Location: United States > Delaware > Rehoboth Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Spa Suites Swimming Pool
Hotel Style:
#1 Business Hotel in Rehoboth Beach
#3 Romantic Hotel in Rehoboth Beach
#4 Family Hotel in Rehoboth Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Bellmoor Inn and Spa 3*
Number of rooms: 78
Official Description (provided by the hotel):
The Bellmoor Inn, a seaside resort, a non-smoking hotel that has the look and feel of a modern stylish inn while offering the service and privacy of a small European hotel. A Rehoboth Beach Inn for decades, it has been reborn as the newest with the completion of 78 elegant rooms, suites, and luxurious amenities. A garden spot seemingly far removed from ocean resort activity, yet only a short walk to the beach and the town's renowned boutiques, restaurants, galleries and coffee houses. Offering you the coziness of a bed-and-breakfast with the service and luxury of a five star hotel. Nearby Airports* Salisbury Airport - 45 miles* Balltimore/Washington International (MD) - 100 miles* Philadelphia International (PA) - 100 miles. ... more   less 
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Also Known As:
The Bellmoor Hotel Rehoboth Beach
Bellmoor Hotel Rehoboth Beach
Bellmoor Rehoboth Beach

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