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“Our visit to Lewes Delaware” 5 of 5 stars
Review of Hampton Inn Rehoboth Beach

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Hampton Inn Rehoboth Beach
2.5 of 5 Hotel   |   18826 Coastal Highway, Rehoboth Beach, DE 19971   |  
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Ranked #8 of 29 Hotels in Rehoboth Beach
Union Beach, United States
1 review
1 helpful vote 1 helpful vote
“Our visit to Lewes Delaware”
5 of 5 stars Reviewed July 27, 2013

The accomodations are very good, the staff is attentive and the breakfast is good. We would not hesitate staying here or at other Hampton Inns again. The jacuzzi was a welcome addition to the room and the internet service is a plus. My wife lost money in the vending machine and the staff did not hesitate in reimbursing her.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

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265 reviews from our community

Traveler rating
    128
    96
    25
    7
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 26, 2013 via mobile

Great stay for the family.. Gladys- front desk mgr was very polite on the phone and Just as nice at check in and check out. The cleanliness and service of a hotel is a HUGE deal to me. I can say that the Hampton Inn Rehoboth Beach achieved my standards .

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spring City, Pennsylvania
Senior Contributor
24 reviews 24 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 24, 2013

I've stayed in a few Hampton Inn's now, and I like the fact that they are pretty consistent. Pretty clean, decent complimentary breakfast, above average service, nice small indoor pool, convenient guest laundry area. I've never been "wowed" at a Hampton, but I've never been disgusted either. And the Hampton Inn Rehoboth Beach is no different. The only small complaints I have are that the rooms are a little smaller than other Hamptons I've stayed at, and the air conditioner was very loud when trying to sleep. The best part is the value for the location - it is a short drive to Lewes beach, Rehoboth Beach, and Cape Henlopen State Park beach, close to many restaurants and shopping, and convenient to the water parks. I would stay here again.

Room Tip: All the rooms seem pretty much the same. There are no balconies and the view in both directions is...
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chantilly, Virginia
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
Reviews in 22 cities Reviews in 22 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 23, 2013

First of all, if you are staying at the Hampton Inn in Rehoboth Beach . . . let's face it you are there because it is a better deal or you got a great rate on Expedia (et. al). Most reviewers should keep that in mind. It is not the Ritz by a long stretch.

So, back to the review.

Rooms
The room was very roomy and comfortable. I was able to sleep (which is unusual for me in any hotel) and the beds were very comfortable and clean.

Gym
I used the gym, which is a great asset to most road warriors fighting to stay fit. It is small, but has an elliptical, treadmill, lifecycle, medicine balls, yoga mat, full set of dumbells (5-50 lbs. by 5s), and adjustable bench and a remote control TV (if you're into that). There is also a pool, although I did not use that. The gym equipment seems rather new, which means it is in great condition.

Breakfast
Typical of what you find in a Hampton Inn, and the setup was actually much better with a decent sized pantry-style room where you serve up your food, which is separate from the eating area (so there isn't a constant stream of people bumping into your chair on their way to re-load the feedbag). The variety of food was great with eggs/sausage, waffle makers, toast/bagels, hot oatmeal, cereals, yogurts, fresh fruit, juices, etc. The quality is what you would expect from a free breakfast. Hampton Inn does not promise a free 'gourmet' breakfast, so suck it up if you want gourmet and grab something at one of the many local restaurants. Otherwise, this breakfast is adequate to fill you up before you head out for a day at the beach and boardwalk or any adventures you might encounter.

Common Areas
This hotel seems to have undergone a recent renovation, as the décor of the common areas is modern, clean, well planned as well as both tasteful and welcoming. Free WiFi access works well in the rooms and the common areas, and the speeds are excellent.

Service at the Front Desk
Some of the Front Desk staff must have recently transferred in from Wal-Mart. They are there just to collect a paycheck, and not very helpful (with perhaps one exception, but I think she was new and thus overly enthusiastic yet not knowledgeable).
Granted, we did get a great deal on Expedia, so our expectations were low to begin with. We checked in at 4PM, and they assigned us to a first floor room. I typically do not like 1st floor rooms and asked if there were any other rooms. She gruffly said they had no more rooms. After I overheard the other person on the phone offering a selection of rooms to the guest on the phone who was booking a reservation, I asked are you sure? I would have been fine if she had just said "sir, your room rate has a limited number of rooms that we can place you in, and that inventory is not available at this time". Don't lie to me. The parking lot was empty (both when we arrived as well as when we awoke and departed (okay, exaggeration it was 25% full). Now that I got that off of my chest, do not let it deter you from booking a room here. For all I know she was just practicing her recently acquired skill of reality distortion, taking a page from Steve Jobs.

Quite honestly the front desk staff at a Hampton Inn is cannot be the reason that you decide to stay or not stay at this location. It is a great deal, in great condition and you get a free breakfast. It is not the Ritz, so you should not have the expectation that you will be staying at the Ritz where all of their guests are considered 'ladies and gentlemen' and treated as such.

Note to Management - for those travelers who might make their decision to stay with you based on the front desk staff, you might want to focus on Coaching and Development opportunities around customer service and communication. You have a great property, it would be a shame to waste it on employees with bad attitudes and poor communication skills.

Room Tip: If you do not mind being on the first floor, right across the hall from the workout room and sharing...
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, GA
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 23, 2013

We stayed at this hotel the week of July 4th. It's exactly what you want when you book with Hampton -- clean and comfortable. The staff was incredibly helpful. When we ended up having to stay longer than we expected, they went out of their way to accommodate us (even though it was a holiday) and worked it out so we didn't have to change rooms. The hotel is close to the outlet stores and restaurants and not far from the beach. I would definitely stay there again.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmington, United States
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 19, 2013

try not to even speak to the women working the breakfast area. very rude and down right mean. consider not taking advantage of the complimentary breakfast and eating elsewhere. service was awful, food wasn't even that great. and when traveling with small children that's really something you don't want them to see. I will definitely reconsider staying somewhere else even if it means at a non-Hilton chain, and being a loyal HHONORS member for the last 3 years that's pretty sad.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 17, 2013 via mobile

Highly recommend staying here. The complimentary breakfast was delicious. The ladies working the buffet were so helpful and friendly. Everything was well stocked. The rooms were clean and smelled fresh. We had a problem with our toilet, they fixed it within minutes. The location was great, 5 minute car ride to beaches and "downtown". By accident, we left the door on our van wide open overnight. To our surprise, nothing was stolen. So I would say, it's a pretty safe area as well. We had a great mini vacation in Rehoboth.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Rehoboth Beach

Address: 18826 Coastal Highway, Rehoboth Beach, DE 19971
Phone Number:
Location: United States > Delaware > Rehoboth Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Rehoboth Beach
#8 Romantic Hotel in Rehoboth Beach
#8 Family Hotel in Rehoboth Beach
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Rehoboth Beach 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Hampton Inn Rehoboth Beach Hotel Rehoboth Beach
Hampton Inn Rehoboth Beach Lewes
Rehoboth Beach Hampton Inn

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