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“Typical Holiday Inn Express experience” 4 of 5 stars
Review of Holiday Inn Express Rehoboth Beach

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Holiday Inn Express Rehoboth Beach
2.5 of 5 Hotel   |   19953 Shuttle Road, Rehoboth Beach, DE 19971   |  
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Ranked #12 of 29 Hotels in Rehoboth Beach
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
35 helpful votes 35 helpful votes
“Typical Holiday Inn Express experience”
4 of 5 stars Reviewed June 10, 2014

I tend to stay at HIExpresses when traveling due to their consistency. I have stayed at this particular HIE twice and have been satisfied with both experiences. It was quiet, clean and the staff was both friendly and helpful [especially the gentleman who tends the breakfast.] Reasonable price for it's proximity to Lewes and Rehoboth, and good for a quick stay with small children. Keep in mind that it's not going to blow your socks off; it's a Holiday Inn that is conveniently located and simple. Oh, and it does have a pool that was clean during our stay and a huge hit with my two young sons.

Would recommend and will stay at again.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DawnHeck, General Manager at Holiday Inn Express Rehoboth Beach, responded to this review, June 16, 2014
Dear Billtown Traveler,

Thank you for sharing your feedback with our team members and with fellow travelers.
We realize travelers have many accommodation choices when visiting our Rehoboth Beach area and we are delighted to read you have chosen to stay with our hotel during your trips to our area.
Safe journeys!
Dawn Heck
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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205 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Hockessin, Delaware, United States
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 2, 2014

We stayed here while down at a baseball tournament at the Sports at the Beach Complex in Georgetown on the recommendation of another teammate's family. It was just what we needed, clean, comfortable, and convenient. Staff was very attentive and friendly. Breakfast provided not fancy but it was just what we needed to sit down for 15 minutes before heading to the ball fields. About 25 minutes to Sports at the Beach but near all the outlets and just 5-10 minutes you can be at the Rehoboth Boardwalk for a fun evening after the games.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DawnHeck, General Manager at Holiday Inn Express Rehoboth Beach, responded to this review, June 9, 2014
Dear DEMom19707,
We are truly appreciative of the details you offered within your feedback of our hotel and our surrounding Rehoboth Beach, DE area.
We believe it is details such as yours that assist fellow travelers when making a decision as to what hotel would best fit their travel needs. Thank you!
We hope you are able come visit us again soon!
Happy Summer!
Dawn Heck, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charleston, South Carolina
Top Contributor
158 reviews 158 reviews
9 hotel reviews
Reviews in 63 cities Reviews in 63 cities
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed May 29, 2014 via mobile

Stayed two nights and the room was clean, normal sized, and comfortable. Basically, a perfectly adequate hotel. Nothing special, but still a good nights sleep. We will probably stay here again if we pass by next year.

Stayed May 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DawnHeck, General Manager at Holiday Inn Express Rehoboth Beach, responded to this review, June 3, 2014
Dear BumbleChickFood,

Thank you for sharing your experience and thoughts about your recent stay with us and other fellow travelers. Quiet and clean are ideal ingredients in achieving our goal of satisfying our guests.
If it is not too much trouble, when you get a moment, would you call me or our Front Office Manager as we would like to hear what areas within our hotel or areas of opportunity with our team that would have prompted you to rate your experience as a 5 star?
Thank you for your consideration.
Dawn Heck
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
dubai
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 26, 2014

we had a good stay here, the location is amazing right next to the tanger outlets. i had a problem with the wc in the bathroom, but they swiftly took care of it. over all it was a very good experience and wanted to thank the manager for being so nice.

Room Tip: ground floor rooms were easy accessibility.
See more room tips
  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DawnHeck, General Manager at Holiday Inn Express Rehoboth Beach, responded to this review, May 29, 2014
Dear Hawa n,

Thank you for choosing to stay with our Rehoboth Beach hotel and for your feedback with regard to your experience with our team members and your hotel room.
We wish you continued safe travels.
Best Regards,
Dawn Heck
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 20, 2014

Recently stayed at this Holiday Inn for our recent softball tournament and had a great time. The breakfast staff was very courteous, friendly and attentive. Both mornings the breakfast room was packed but the staff did an excellent job to make sure all food was being replenished. We asked the front desk staff if we could gather somewhere during the evening and they offered us the meeting room space to use free of charge. We set up our group months in advance and I recently saw the previous reviews so I was a little worried but the staff was very accommodating to our needs. Thank you again and we will be back next year.

  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DawnHeck, Manager at Holiday Inn Express Rehoboth Beach, responded to this review, May 26, 2014
Dear Derek J,

We're beyond delighted you took a moment to extend kudos to our team members! Thank you! With so many of us having lives that are full from the moment we wake until the moment we go to our beds, we are sincerely appreciative of our guests for taking a snippet of your day to offer praises for a job well done.
We do our bests to accommodate the needs of our guests. We truly do our best to not let you, our guest, down or leaving disappointed.
Thank you for making the decision to stay with us again during your future visits!
We wish you continued safe journeys!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newark
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 9, 2014

We have been staying with this hotel for several years and have never been disappointed. The staff is like family, the rooms are always clean and comfortable. We look forward to returning soon to lounge by the pool. Thank you for always making our stay one to remember.

Room Tip: We like the king executive room.
See more room tips
  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DawnHeck, General Manager at Holiday Inn Express Rehoboth Beach, responded to this review, May 16, 2014
Dear BBoo1979,

Thank you for choosing our hotel as your accommodation partner during your visits to our area and for considering us as part of your family.
We look forward to your next stay with us.
Dawn Heck
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 9, 2014

I really enjoyed my experience at the Holiday Inn in Rehoboth, my first time at this location though I'm a Priority Club Member with Holiday Inn. The location was great for everything I wanted to accomplish this weekend - everything was within a mile or so from the hotel. I found the staff was especially friendly and fun! The rooms at this location were quite big, updated and I found mine to be very clean. I loved the bathroom vanity! Lots of space and the granite was a nice touch.
Breakfast offered a lot of choices but it's standard fare for this type of hotel. It's not amazing, but certainly more than sufficient for what it is. What was not appetizing or enjoyable was the group congregating in the breakfast bar our last morning at the hotel. While contemplating what I would write in my review, I noticed someone mentioned the hotel having called for police intervention on their group. I'm assuming this is the same group as they were referring to themselves as "criminals" at breakfast. Really? If the attitude and nonsense I saw was anything like the hotel had the deal with, I would have called the police, too. I would be embarassed to act that way in front of any child, let alone my own. If mine had been there to see them act this way these parents would have heard about themselves!
In any event, my friends and I had an amazing weekend and we will definitely stay at this hotel again when the opportunity presents itself...hopefully a girlfriend's getaway this summer...without kids! I have to give a special thanks to Lachelle(sp?) for her extra attention to our room - thank you!!! We apologize for being messy!

Room Tip: The high floors are nice but there is only one elevator so sometimes it can take a couple minutes fo...
See more room tips
  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DawnHeck, General Manager at Holiday Inn Express Rehoboth Beach, responded to this review, May 13, 2014
Dear Cotler K,

Thank you for allowing us to continue to be your home-away-from-home during your visits to Rehoboth Beach, DE. We are delighted to read you are one of our many valued IHG Reward Loyalty Members (formally known as Priority Club).
It saddens us to hear you were subjected to having to listen to the relentless conversations with regard to a group's displeasure.
Luchelle asked me to extend her heartfelt "thank you" and hopes that when you visit us again, you mention to her that you are the person behind the Trip Advisor Review. Luchelle has been with our company for over 7 years and takes great pride in her managing her department. The extreme power of your words, made her day so much brighter. THANK YOU!
We truly do value our guest's feedback and we are sorry for any of the negative impact you had to experience during your stay with us. Breakfast is on us the next time you visit! :-D
We wish you continued safe journeys!
Dawn Heck
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Rehoboth Beach

Address: 19953 Shuttle Road, Rehoboth Beach, DE 19971
Phone Number:
Location: United States > Delaware > Rehoboth Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 29 Hotels in Rehoboth Beach
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Rehoboth Beach 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
Fresh from a complete renovation, the Holiday Inn Express provides modern accommodations and well-appointed amenities sure to fulfill your every need! ... more   less 
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Also Known As:
Holiday Inn Express Rehoboth Beach Hotel Rehoboth Beach
Holiday Inn Rehoboth Beach
Rehoboth Beach Holiday Inn

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