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“Nice place to hang for the weekend” 4 of 5 stars
Review of Holiday Inn Express Rehoboth Beach

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Holiday Inn Express Rehoboth Beach
2.5 of 5 Hotel   |   19953 Shuttle Road, Rehoboth Beach, DE 19971   |  
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Ranked #13 of 29 Hotels in Rehoboth Beach
New Haven, Connecticut
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice place to hang for the weekend”
4 of 5 stars Reviewed May 23, 2013

We had a nice experience at the Holiday Inn Express in Rehoboth Beach. We booked a weekend stay for our family of 4. Our room was clean and had much of the amenities we need on the road with two young kids (fridge, microwave, etc.). The staff was courteous and helpful. The hotel location is right on the main strip heading to the beach area, close to shopping (outlet malls) and restaurants (both big chain and local). The only downer for the weekend was it was overcast and rainy the whole weekend, but we still managed to squeeze in a little beach time. It's great to have a place to stay during our trips to Rehoboth that has the hotel quality we've come to expect from HI Express.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DawnHeck, General Manager at Holiday Inn Express Rehoboth Beach, responded to this review, May 24, 2013
Dear drhct1170,

We're happy you were able to take some time and share your Rehoboth Beach experience with other fellow travelers.
I wish the weather had been more favorable during your stay.
Thank you for your kind comments with regard to our team members. We truly believe we have a genuinely caring staff and they just beam when our guests take notice. Thank you!
We sincerely hope we see you again.
Safe journeys!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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220 reviews from our community

Traveler rating
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    12
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Washington DC, District of Columbia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 22, 2013

This was just an average hotel to stay in for a weekend visiting Rehoboth Beach for me. I didn't care too much for the children on every floor of the hotel--they were out of control, making noise. They took over the pool and the dining area. The room was o.k., nothing special, just a place to sleep and shower. The bathroom smelled like urine when I arrived--disgusting! Don't expect to catch any good movies on T.V., there was only one cable channel, HBO--nothing was on TV so have a plan of activities out of the hotel.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DawnHeck, General Manager at Holiday Inn Express Rehoboth Beach, responded to this review, May 24, 2013
Dear Stamicjon,
Welcome to the world of Trip Advisor. I noticed you just became a member. It is a great avenue for which to share your traveling experiences with other fellow travelers.
I'm sorry to learn how disappointed you were with your room. I would embrace the opportunity to speak with you further if you would not mind calling our property and ask to speak with Dawn Heck.
We wish you continued safe journeys!
Dawn Heck, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Williamsburg, Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 20, 2013

This hotel is not bad as hotels go but despite emailing them after each of our 4 stays the breakfast is terrible. Cold food, fruit runs out,little selection and not good. It just won't make the improvements. The only thing hot was the coffee. I give up - we will be staying elsewhere next trip.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DawnHeck, General Manager at Holiday Inn Express Rehoboth Beach, responded to this review, June 2, 2013
Dear Sherrijohn,
We strive to provide the best possible experience to each of our guests. We are truly sorry to hear about your dissatisfaction with our service/products.
We are investigating your concern with the temperature of our hot breakfast items.
I searched our front desk and management emails in an attempt to locate your email address so I can further discuss your concerns, but was unable to find it. At your convenience, would mind contacting me, so we may have that discussion?
We wish you continued safe journeys!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Camp Hill, Pennsylvania
Level Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 11, 2013

Located just a mile out of Rehoboth. Easy access. Very clean lobby and room. Great refrigerator/freezer, microwave, and coffee maker. I take my own coffee to brew. The staff was extremely friendly and willing to make the stay enjoyable. The only negative thing was the shower pressure. While it has plenty of water, the pressure was annoying. Would definately stay there again. They provided a corkscrew to borrow.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DawnHeck, General Manager at Holiday Inn Express Rehoboth Beach, responded to this review, May 22, 2013
Good Day Phyllis,

Thank you for taking the time to share your experience with us and other fellow travelers.
I am very sorry to read that your experience was not 100% satisfactory. If you happen to read my response, would you mind contacting our hotel so we can investigate a potential concern with the shower head or plumbing that was in your room.
If you have already communicated this to our team while you were staying or during your check out process, I feel very confident the concern was repaired for our next incoming guest. I do not have any guest communications with regard to previous water pressure concerns, so I believe this may be an isolated concern with that particular room.
Thank you very much for bringing your concern to our attention as we strive to exceed the expectations of our guests and become disappointed when we fall short.
We sincerely hope you choose to stay with us again during any future visits to our area.
Safe journeys!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 7, 2013

I recently was in Rehoboth and had a situation that required immediate accommodations. The staff was very helpful upon arrival and made sure I had what I needed to stay the night. The next morning the desk clerks on duty went out of their way to help me get everything I needed and went the extra mile with transportation help. My room was very nice and clean.

  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DawnHeck, General Manager at Holiday Inn Express Rehoboth Beach, responded to this review, May 8, 2013
Dear CLB22,

Thank you for taking a moment of your time to recognize our valued team members and for sharing your experience with us and other fellow travelers. We hope that your next visit to our area can be a planned and relaxing one.
Safe Journeys!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Red Lion, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 18, 2013

We made last minute reservations at the Holiday Inn Express and were very please with the accommodations. The room was very nicely furnished and very clean. (The clean part I'm very picky about!) The staff was also very friendly. I would definitely stay there again and have already recommended it to a friend

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DawnHeck, General Manager at Holiday Inn Express Rehoboth Beach, responded to this review, May 6, 2013
Dear wnace,
It's was absolutely delightful to see the glow on our team members faces when I shared your review. It is always uplifting for them when our guests share with others how much they appreciated their dedication, hard work and smiling faces.
We are truly grateful to you for recommending our property to your friends and other fellow travelers!
We wish you continued safe journeys!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maryland
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed March 14, 2013

I have stayed here several times but never during the summer. It has always been a nice place to stay with very nice and helpful staff. It is located close to the beach, several goo restaurants and the outlet malls.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DawnHeck, General Manager at Holiday Inn Express Rehoboth Beach, responded to this review, May 6, 2013
Dear VMan32,

Thank you so much for sharing your experience(s) with regard to our property and our team! We sincerely appreciate you for allowing us to be your hotel of choice during your visits to our area and for recommending our property to other fellow travelers.
Safe journeys!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Rehoboth Beach

Address: 19953 Shuttle Road, Rehoboth Beach, DE 19971
Phone Number:
Location: United States > Delaware > Rehoboth Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Wheelchair access
Hotel Style:
#10 Romantic Hotel in Rehoboth Beach
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Rehoboth Beach 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
Fresh from a complete renovation, the Holiday Inn Express provides modern accommodations and well-appointed amenities sure to fulfill your every need! ... more   less 
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Also Known As:
Holiday Inn Express Rehoboth Beach Hotel Rehoboth Beach
Holiday Inn Rehoboth Beach
Rehoboth Beach Holiday Inn

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