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“Last minute needs” 5 of 5 stars
Review of Holiday Inn Express Rehoboth Beach

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Holiday Inn Express Rehoboth Beach
2.5 of 5 Hotel   |   19953 Shuttle Road, Rehoboth Beach, DE 19971   |  
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Ranked #13 of 29 Hotels in Rehoboth Beach
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Last minute needs”
5 of 5 stars Reviewed May 7, 2013

I recently was in Rehoboth and had a situation that required immediate accommodations. The staff was very helpful upon arrival and made sure I had what I needed to stay the night. The next morning the desk clerks on duty went out of their way to help me get everything I needed and went the extra mile with transportation help. My room was very nice and clean.

  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DawnHeck, General Manager at Holiday Inn Express Rehoboth Beach, responded to this review, May 8, 2013
Dear CLB22,

Thank you for taking a moment of your time to recognize our valued team members and for sharing your experience with us and other fellow travelers. We hope that your next visit to our area can be a planned and relaxing one.
Safe Journeys!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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213 reviews from our community

Traveler rating
    90
    78
    24
    10
    11
See reviews for
82
54
9
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Red Lion, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 18, 2013

We made last minute reservations at the Holiday Inn Express and were very please with the accommodations. The room was very nicely furnished and very clean. (The clean part I'm very picky about!) The staff was also very friendly. I would definitely stay there again and have already recommended it to a friend

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DawnHeck, General Manager at Holiday Inn Express Rehoboth Beach, responded to this review, May 6, 2013
Dear wnace,
It's was absolutely delightful to see the glow on our team members faces when I shared your review. It is always uplifting for them when our guests share with others how much they appreciated their dedication, hard work and smiling faces.
We are truly grateful to you for recommending our property to your friends and other fellow travelers!
We wish you continued safe journeys!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maryland
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed March 14, 2013

I have stayed here several times but never during the summer. It has always been a nice place to stay with very nice and helpful staff. It is located close to the beach, several goo restaurants and the outlet malls.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DawnHeck, General Manager at Holiday Inn Express Rehoboth Beach, responded to this review, May 6, 2013
Dear VMan32,

Thank you so much for sharing your experience(s) with regard to our property and our team! We sincerely appreciate you for allowing us to be your hotel of choice during your visits to our area and for recommending our property to other fellow travelers.
Safe journeys!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doylestown, Pennsylvania
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed March 9, 2013

I stayed at this hotel based on the reviews from tripadvisor and I was not disappointed. Staff was incredibly wonderful, helpful and resourceful. The room was very clean which is extremely important. The only complaint I have is that the heating and air conditioning unit was noisy. I even shut the unit completely off and every so often it would still kick on (?????). I would definitely stay here again and highly recommend it.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DawnHeck, General Manager at Holiday Inn Express Rehoboth Beach, responded to this review, March 11, 2013
Happy March Kimberly U! Spring is in the air; yay!!
Thank you for sharing your experience. The consistency of good service, clean rooms and well maintained product are items we want you to expect to experience each and every time you stay with our property. We aren't perfect, but our team tries their best to offer exceptional service.
I'm sorry to read you had a concern with our HVAC system. I'm not sure what the exterior temperature was during the course of your stay with us. We are aware that there a moments when our HVAC units, when outside temperatures are low as the compressor cycles periodically to keep the unit and its parts from becoming too cold or freezing. We have been investigating a potential new style of individual room HVAC to help us have a little more control over this concern.
If you have a moment to send me an email or call me to let me know what room you stayed in, I will have our maintenance engineer examine it to ensure it is truly is functionally properly or troubleshoot any possible faults.
Thank you KimberlyU for staying with our property and hope you choose to do so again if you visit the Rehoboth Beach area in the future.
Safe Journeys!
Dawn Heck, GM
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Level Contributor
64 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed February 25, 2013

I have been staying at his hotel regularly for work. It is next door to Tanger Outlet Bayside, it is across the street Tanger Outlet Ocean Side; so plenty of shopping close by. There are very good restaurants in the vacinity (Jake's Seafood and Big Fish). I would recommend this hotel for work or play.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DawnHeck, Manager at Holiday Inn Express Rehoboth Beach, responded to this review, March 4, 2013
Hi Tara K,
Thank you for your continued patronage during your business trips to our area. You truly are a valued guest; we genuinely and warmly thank you for choosing our property during each of your visits over the past few years.
Dawn Heck
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Egg Harbor Twp
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed February 20, 2013

We were here with friends for President's Weekend. The cleanliness & comfort of the room was superb. The beds and pillows were very comfortable. Breakfast was typical for one included in the cost of the room. That room was also spotless. We will go back.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DawnHeck, General Manager at Holiday Inn Express Rehoboth Beach, responded to this review, February 22, 2013
Dear JoanWebb,

We are so happy to know how much you enjoyed our bedding and pillows. Cleanliness and comfort are such vital aspects to one's stay at a hotel. I am truly excited about sharing your review with our team members. On a daily basis our housekeeping team work very hard to ensure they provide each of our guests with a clean and welcoming hotel room.
Thank you for sharing your experience with our team members and other fellow travelers. Also, we are thrilled to read that you will stay with us again when you visit our area. Thank you!
Dawn Heck
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riva, Maryland, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 11, 2013

Checked in on a Friday afternoon. The room was immaculate and the front desk staff through all shift changes for very friendly and accommodating. They offer a full breakfast which we took advantage of the first day and it was fresh and good with plenty of choices. I would recommend this hotel to anyone. It's central location was great!

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DawnHeck, General Manager at Holiday Inn Express Rehoboth Beach, responded to this review, February 15, 2013
Good afternoon Jennie M.

We hope you had a great Valentine's Day! Thank you for sharing your experience with our team and with other fellow travelers.
We rely on you, our guest, to offer honest feedback with regard to your experience with our property.
Thank you for choosing to stay with us! We look forward to being your hotel partner during any future visits to our area.
Safe journeys!
Dawn Heck, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Rehoboth Beach

Address: 19953 Shuttle Road, Rehoboth Beach, DE 19971
Phone Number:
Location: United States > Delaware > Rehoboth Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Wheelchair access
Hotel Style:
#11 Romantic Hotel in Rehoboth Beach
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Rehoboth Beach 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
Fresh from a complete renovation, the Holiday Inn Express provides modern accommodations and well-appointed amenities sure to fulfill your every need! ... more   less 
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Also Known As:
Holiday Inn Express Rehoboth Beach Hotel Rehoboth Beach
Holiday Inn Rehoboth Beach
Rehoboth Beach Holiday Inn

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