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“Convenient” 3 of 5 stars
Review of Holiday Inn Express Rehoboth Beach

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Holiday Inn Express Rehoboth Beach
2.5 of 5 Hotel   |   19953 Shuttle Road, Rehoboth Beach, DE 19971   |  
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Ranked #12 of 29 Hotels in Rehoboth Beach
St. Paul, Minnesota
Top Contributor
101 reviews 101 reviews
44 hotel reviews
Reviews in 60 cities Reviews in 60 cities
92 helpful votes 92 helpful votes
“Convenient”
3 of 5 stars Reviewed August 19, 2011

This hotel is not on the beach but it was convenient to get downtown and to the beach. It was clean and the breakfast was consistent with other Holiday Inn Expresses. My complaint about all Holiday Inn Expresses is that the breakfast room is never large enough to accommodate all guests and it is difficult to find a table to sit at and eat. There is not much aesthetically pleasing about the grounds it is 100% parking lot all the way... very functional. Perhaps the best part of staying here is that right out behind the hotel is a shuttle bus stop that will take you downtown for a dollar and a shuttle comes frequently. We were very happy we decided to take the shuttle rather than driving downtown ourselves because parking was a madhouse. Save yourself the headache and stay at this hotel and use the shuttle.

  • Stayed August 2011, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DawnHeck, General Manager at Holiday Inn Express Rehoboth Beach, responded to this review, August 28, 2011
Dear Nerzie,
Thank you for taking the time to tell us and others of your experience with our hotel and our area.
Having the area DART system behind our property is a big hit with many of our summer visitors. The bus runs approximately every 10 minutes to the beach/boardwalk until 2:30am. With the expense of parking meters at the beach, the DART provides a very economical alternative to driving your vechicle. We're delighted you read you found it affordable and convenient.
I agree, the breakfast area cannot accommodate the daily 300+ guests we have at our location in the summer season. Over the years the brand has gone from a simple continential breakfast and was used for a brief period to eat, to what is now a full hot breakfast where guests sit for an extended period of time so the turnover in seating does not happen as readily in years past. Unfortunately we do not have space to expand the eating area. We do offer other alternatives to help alleviate this situation. We open the conference room and pool area to be used for overflow, To-Go Bags and/or trays to take items to the guests room(s). We are always open to suggestions from our guests as to other options they may think of that we have not.
Thank you for allowing us to serve your accommodatiion needs and we truly hope to see you and your family again.
Best Wishes,

Dawn Heck
General Manager
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198 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Maryland
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 18, 2011 via mobile

Loved this hotel. Clean rooms and very spacious!! Staff were extremely helpful & genuinely concerned with our satisfaction. The location is not bad at all. Only about 5mins from the beach. I wish they had an indoor pool for those days it rained but no big deal. I would have no problem going back!

  • Stayed August 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rome
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 16, 2011

This hotel was clean, comfortable and spacious. The room had a microwave and refrigerator. There was a laundry room and small work-out room.
The location was very close to the outlet centers, and not far from the boardwalk.

Stayed August 2011, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DawnHeck, General Manager at Holiday Inn Express Rehoboth Beach, responded to this review, August 28, 2011
Dear Firefly Rome,

We are delighted to read that we provided you and your family an experience to come back to. We realize you have a lot of choices when searching for accommodations in the Rehoboth Beach, DE area.
We trust we will remain your hotel of choice during future visits to our area.
Warm Regards,

Dawn Heck
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Bernardsville, NJ
1 review
5 of 5 stars Reviewed August 12, 2011

Stayed here Aug 7 & 8. Everything was excellent! It's a distance from the beach but there's a bus to take you right down to the action. Really nice room with fridge and microwave, beds were very comfortable. The hotel is set back from the road and our room was extremely quiet. Front desk people were great. Loved the breakfast and the pool was great too.

  • Stayed August 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DawnHeck, General Manager at Holiday Inn Express Rehoboth Beach, responded to this review, August 28, 2011
Dear Nanjazz,

Thank you for choosing to stay with us during your visit to the Rehoboth Beach area.
I was excited to see you mention how quiet our hotel rooms are considering we are 100 ft back from a main highway. Many fellow travelers who do not know our property and/or our area become leary of possible highway noise. We do our best to reassure any new guest that our rooms are quiet, but it truly helps when they read/hear from our guests that this truly is the case.
Thank you for sharing your experience with us and we are tickled to read you enjoyed your stay at our hotel and our area.
Best Regards,

Dawn Heck
General Manager
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Boston, Massachusetts
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed August 8, 2011

We read the reviews on TA before booking this hotel and saw that they were strong. We were not disappointed with our stay either. The room was updated and fresh, the hotel was quiet at night and the location for us was perfect: near shopping, beaches and good restaurants. Very clean and comfortable.

  • Stayed July 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DawnHeck, General Manager at Holiday Inn Express Rehoboth Beach, responded to this review, August 28, 2011
Dear Anne G

From all of our team members at the Holiday Inn Express, Rehoboth Beach, we extend a warm thank you for choosing to stay with us and for taking the time to share your experience.
I believe you shared all the key points that are important to most travelers coming to our area.
We're also pleased you found our hotel rooms to your satisfaction. We truly expect nothing less than that and try our best not to fall short of our guests' expectations; we truly strive to exceed our guests' expectations.
Best Wishes to you and yours!
Dawn Heck
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Temple Hills, MD
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 8, 2011 via mobile

I read the reviews here before booking our overnight trip to Rehoboth Beach so that's why we chose it. The hotel amenities are really basic (no convenience store, not too many staff, etc.), but I expected that.When we walked into our room, I said...this is really nice. Everything looked new, and everything was clean (I always wipe down everything with disinfectant wipes before settling in, but my wipes stayed clean!) Which is a huge deal for me.

The hotel is about a 5 min drive from the beach but there is a bus (we were told it costs about $2 to ride) that will take you there if you don't feel like finding and paying for parking (meters are a little costly so bring quarters). The outlets are basically across the street from the hotel, but we drove near a gas station, and other shopping centers with supermarkets and restaurants.

Overall the hotel was nice, near everything we wanted/needed, and breakfast is included! I'd stay again.

  • Stayed August 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DawnHeck, General Manager at Holiday Inn Express Rehoboth Beach, responded to this review, August 28, 2011
Dear PhillyBride07,

I sincerely apologize in my delay with acknowledging your review. We're tickled to have been very busy at the property, but sadly a few items, such as your review, did fall through the cracks.
I was excited to read you will come to stay with us again in your future visit to our beautiful Rehoboth Beach area.
Our housekeeping staff is truly dedicated to providing "clean" rooms. We provide them with the necessary time it takes to perform their duties to exceed our guests expectations. You, our guest, is truly important to us and we treat our guests just as we would like to be treated,; as a VIP everyday.
Thank you for taking the time out of your day to share this with us and fellow travelers.
Dawn Heck
General Manager
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Easton, Pennsylvania
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 8, 2011

My husband and I decided to use our Priority Club points for two nights in June at the Holiday Inn Express in Rehoboth Beach. I have stayed at many Holiday Inn Express locations, and I believe this was the best. The hotel is newly remodeled and very clean. The beds and pillows were comfortable and the bathroom was very nice and roomy. We were a little disappointed that we had two beds instead of a king, but this was more of an issue with booking through the Priority Club. Priority Club customer service definitely does not make you feel like your happiness is their "priority," but the service at this hotel was fantastic. (The front desk clerk even asked us in the morning if we'd had a good night's sleep despite the fact that we didn't have the king bed that we were hoping for.)

The location is great, close to the outlets and close to the beach. There is also a great water park next door which we probably would have visited if we brought the kids. One of my favorite perks of Holiday Inn Express is that they offer a free breakfast. That is a great money-saver when traveling. I thought the breakfast selection was great and we always had a table to sit at to eat.

I was a little concerned when we were put at the first room as you enter the hallway on the first floor. I am a very light sleeper. However, I slept like a baby and didn't hear a peep from the hallway. We had a great weekend and hope to return again next year!

  • Stayed June 2011, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Rehoboth Beach

Address: 19953 Shuttle Road, Rehoboth Beach, DE 19971
Phone Number:
Location: United States > Delaware > Rehoboth Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 29 Hotels in Rehoboth Beach
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Rehoboth Beach 2.5*
Official Description (provided by the hotel):
Fresh from a complete renovation, the Holiday Inn Express provides modern accommodations and well-appointed amenities sure to fulfill your every need! ... more   less 
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Also Known As:
Holiday Inn Express Rehoboth Beach Hotel Rehoboth Beach
Holiday Inn Rehoboth Beach
Rehoboth Beach Holiday Inn

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