Ever since they changed management a few years ago, this place has just been awful. We decided to give it one last chance this trip and once again, a horrible and disappointing experience.
1. The owners are rude, impatient, unfriendly, and they look and act like they do not want to be there. No welcome smile every single time, hurried and annoyed when you interact with them, and they brush off any questions you ask. And these are the owners! One of them doesn't even know the difference between amaretto and almond.
2. Espresso, espresso drinks, and blended frappes are always watered down and too sweet. Another frustrating thing about them is they are very inconsistent. One day your Americano is way too strong and the next day it is so watered down, it's like coffee flavored water. I only told them I was not happy with my drink once (and it has been more than that!), and I got a smug and annoyed reaction; they had me pay to fix my drink and banged my drink on the counter!
3. Baked goods and coffee beans are stale, stale, stale.
4. Prices change on a whim. You better pay attention with what you order. You can get the same exact drink in the morning and pay higher (or a different price) in the afternoon or the next day.
Will never, ever go back! This used to be our favorite coffee place, sigh!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.