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“Convienant and affordable clean and easy” 4 of 5 stars
Review of Quality Inn & Suites

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Quality Inn & Suites
2.0 of 5 Hotel   |   20891 Coastal Hwy, Rehoboth Beach, DE 19971   |  
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Ranked #19 of 29 hotels in Rehoboth Beach
Potomac, Maryland
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
“Convienant and affordable clean and easy”
4 of 5 stars Reviewed June 29, 2013

No complaints except there are no discounts given, but then again, June at the beach I guess they don't have to. Seems to be newer than most, no issues, all good, great location. Don't try a nd save $25, this is the place to sat, big rooms. Breakfast was decent and more than enough. Lots of parking, internet works great. People are nice.

Room Tip: Try and book 2 weeks in advance for a better price.
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  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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118 people have reviewed this hotel

Traveler rating
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    29
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See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • Any
English first
Syracuse, New York
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed June 23, 2013 via mobile

Rarely does one ever get to witness the full power of a manager out of control. I traveled here with my family of 5 children and booked their suite room with 1 King and 2 Queens. Well this was a simple enough transaction until I had to call the police on the manager. Now before he rebuts this entry, my 4 yr old could even pick up on how rude and impolite Mr Nuh Tekmen can be. Walking into the Quality Inn, the smell of a run down and poorly maintained facility greets your nose. Visually the facade of the building has crumbling stucco only matched by the stained carpet and dropped sticky fruit remnants that greet you before check in. From the front desk you can get a tantalizing view of the pool off the reception desk. My excited children went to "check out the pool" but returned not happy but rather with three child thumbs down. "Gross dad, they have oil in the pool and its frothing too." Undaunted, I waited for the service staff to use the elevators for 5 minutes. Traveling down a damp, unclean carpet to our corner room, on opening the door you are met with the smell of stale smoke and muskiness. As i need WiFi for business, i called to get the network name, lo and behold it is not available in room 217 despite assurance from Manager Tech-none. Here is where their grievance with my family occurs-my son relieved himself in their toilet. After a quick family vote of no confidence in all aspects for a vacation stay, i contacted the front desk to say we would be leaving and i would like my 2 night stay refunded. The reception staff said "no can do". After i requested to speak with their manager, he appears in a well rehearsed act of going to the room and then summoning cleaning. "This room has been used, the sheets were ruffled and someone used the bathroom-i have to call houskeeping". Well now its off to the races-after trying calmly and repeatedly to get a refund with my family present, he informs me its within his right to charge me for both days. Well negotiating with him is like verbally sparing with a Tekmen Master in a polyester shirt with protruding chest hair. I called the Delaware Police but then i came to my senses-yes he was actively trying to steal a night at $175, but then why waste the cops time when I can just dispute the charge with Amex, which i did from the lobby. Take home- unclean, rude, and dishonest. Do not take your family here unless you are willing to rassle with a former East Bloc power lifter who lacks reasoning skills. And by the way, i await his measured reply no doubt composed by someone other then "The General Manager. "

  • Stayed June 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Contributor
48 reviews 48 reviews
24 hotel reviews
Reviews in 19 cities Reviews in 19 cities
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed June 22, 2013

I took my two nephews up to Rehoboth because we had never been there before and they were eager to go to the beach. I found prices at other hotels to be too extraordinary for what was offered so I settled on the Quality Inn. It's not really a fancy sort of place, so don't expect much. It's a place to lay your head after you've worn yourself out on the beach.

The room was very basic: two queen beds, a sofa, microwave and refrigerator. It's time for Quality Inn to get with the program and ditch the old style TVs. Thrift stores won't even take those things anymore, so no reason they should be in a national brand hotel room. The beds were so-so, but everything was clean.

The one thing I did not like was the indoor pool. Not the actual pool itself, but the smell. We were on the second floor which provides a glassed-in view of the pool and you could really smell that there was a pool in the building. It also increased the humidity in the hallway.

Mindy behind the front desk was courteous and answered all of my questions. The next morning it was a different clerk; I think just the one guy because at breakfast everything kept running out but there was no one to re-fill anything. We arrived for breakfast at 815 and already there was no more waffle batter, muffins, fake egg things, and only two lonely pieces of sausage. Someone went to get the clerk to refill the waffle batter but he did not refill anything else because he had to get back to the front desk. I ended up with a cup of watery orange juice because it had also run out.

I guess I'd stay here again, only because of the price. Book in advance and you'll save.

Room Tip: Stay away from the pool!
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naples, Florida
Top Contributor
84 reviews 84 reviews
48 hotel reviews
Reviews in 54 cities Reviews in 54 cities
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed June 9, 2013

The bed was comfortable, and clean...The room was large....so the important things were there, but housekeeping was sloppy, we had no coffee, and know the last guest did because it was still in the pot!!!
Holes in drapes...Really old, old fashioned TV...EXPENSIVE for what it was...

  • Stayed June 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ASTORIA
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 9, 2013

Stayed here with the plan to drive to the Nascar race at Dover the following morning, which worked out very well.
We were pleasantly surprised at the size of the room, It was clean, AC worked, had a nice sofa to hang out and read a book while he took a nap, had an in room refrigerator ( though the temperature dial was removed so the temp could not be adjusted.)
The hallway was a little dim for my taste- (not sure if they were using energy efficient bulbs?). The morning breakfast was more than sufficient - make your own waffles was a nice touch - food was hot, and the person in charge was replacing items as they were used - area was clean so we were happy, It was a nice walk to the beach, and lots of shopping in the area, if that is what you want to do.
We went to Jakes to have dinner - Highly recommended! - then walked the boardwalk afterwards - great weekend away!

Room Tip: avoid the front rooms, facing busy road -
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  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bethesda, MD
1 review
4 of 5 stars Reviewed June 3, 2013

Rooms were clean, beds were great, and you can walk to the beach. It's a few blocks, but very doable. There is a small indoor pool, with a little patio area on the side, and breakfast was very good - a good variety of food. If you can't afford to stay right in the town of Rehoboth, or there is no availability, this is a great choice.

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manassas, Virginia
Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 26, 2013 via mobile

After a snafu with hotels.com, we discovered upon check-in that our reservation had been let go. This was on the hotels end, not hotels.com. Mindy, front desk gal, was less than helpful. She was rude and even from the second we walked in, we felt as though we had disturbed her snack and reading break. We were forced to pay the inflated fee, even though the hotel canceled our reservation, not hotels.com. I have stayed at Quality Inn's before, and have never been treated this way. Conclusion: make sure to bring a sugary snack to appease the front desk troll.

  • Stayed May 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Quality Inn & Suites

Address: 20891 Coastal Hwy, Rehoboth Beach, DE 19971
Phone Number:
Location: United States > Delaware > Rehoboth Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 29 hotels in Rehoboth Beach
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Quality Inn & Suites 2*
Reservation Options:
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Also Known As:
Quality Hotel Rehoboth Beach
Quality Inn And Suites
Quality Inn Rehoboth Beach
Rehoboth Beach Quality Inn

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