A pleasant surprise in the off-season.
We came from NJ on the ferry on brisk winds as a result of a depression in the central states. Finding the place was relatively easy. Our GPS ceased to work. Even without that, - it was easy.
The hotel is much like other hotels under the Choice umbrella. What makes just his hotel an exception, was the receptionist when we arrived. If I was a part of the Choice management, - I would consider this individual for greater responsibility. (Hint: He is of Turkish origin..) The next days there were other employees that did a good job..
“The exceptionist” spoke fluent English, - not essential for a good stay, - but it adds to the experience of a good stay to be understood? He knew the area and gave several options on what to do, never giving me the impression that “time was up”. He gave good advice on where to eat, especially a place next door. The food was so excellent that we decided to do it two days in a row. Being senior ourselves, we felt like juniors in that crowd. Not many below the age of 80.
In our room, - the maid had forgot to pick up the cover for an earplug. As a teaser I dropped that item in the reception area to experience the interval before it disappeared. Our excellent receptionist swept it away without hesitation. Not all “behind the desk” are that willing to do what is not exactly their job. The maid also left a disinfectant spray-bottle in our room.
The hotel alarm clock in our room started to make a racket at 7:00, but by then we were already up. The maid should always adjust the clock to “no awakening”. The maid also made the bed “back-forward”. Strange! We had to rearrange it.
The room we were given was an upgrade to suite, - due to the off-season. The TV was an old CRT device, but worked nice and gave us a pleasant evening, even with the program American Idol.. This is a place we would like to get back to.
There was an exercise room with one treadmill. There was a water-cooler, but not water and no cups. Towels were in place, but no swipes to clean the items for your own sweaty palms. There is a small flat screen TV. The door lock was faulty, which in my mind is safety issue. Women exercising alone should have the privilege to do that behind a lockable door.
The breakfast was decent, but not outstanding. There were thin hamburgers and pancakes. We had to ask the attendant for more bread, Styrofoam cups and milk. He later apologized for the inconvenience. It is an unwritten rule that the restaurant employee should always take a look around to check on items and customers before leaving the room. While we were having breakfast, - this guy came in talking on his phone, - loudly! A breakfast room is built with tiles and bare walls for easy maintenance. Even a slight sound makes a nuisance. This guy should get his “social antennas” fixed on how to behave amongst fellow human beings while talking on the phone! He totally embraced the two of us with his loud appearance and we were forced to leave! I missed a sign saying; – Taking on your phone here, - may have you shot!
Never the less; - it is a hotel above average, but not yet an award winner.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.