I was talking to Joe, your reservationist, and in the process of selecting the type of room in which we would prefer staying. He asked me if we had stayed in the hotel before, and we had, in a dual queen oceanfront room a few years ago. He then went on to tell me what was available, and when he mentioned having dual oceanfront queens, I asked if all their oceanfront rooms were queens to which he snidely remarked, "I thought you said you stayed with us!"
Any hotel charging its patrons over $400 a night should not tolerate attitude from its reservationists. It's obvious that this one needs to learn some basic manners before further dealings with customers - or potential customers.
We stayed with you before, we won't again.
- Also Known As:
- Boardwalk Plaza Rehoboth Beach
- Boardwalk Plaza
- Hotel Boardwalk Plaza
- Official Description (provided by the hotel):
- The Boardwalk Plaza Hotel – think of us as a beach house – with 84 bedrooms!At the Boardwalk Plaza, we are fortunate to call the ocean’s edge our home, and happy to offer you a unique and comfortable respite from the world where you can truly get away from it all. From the moment you step under our antique wrought-iron canopy and enter the lobby, our staff stands ready to offer you exceptional service. Whether you choose a suite with a private balcony, a deluxe accommodation that adds a whirlpool-for-two – or something in between – you’ll find an artful combination of freshly updated, Victorian-reproduction furnishings and can’t-do-without amenities like free Wi-Fi and flat-screen TVs. From heavenly bedding to downy-soft bath towels and robes to remarkable room service with a smile, we do everything possible – and then some – to make you feel pampered. All of our guests can enjoy all-day dining in our oceanfront restaurant and relax in our heated indoor soaking pool. For adults traveling without children, our keyed-access concierge level offers accommodations enhanced with genteel extras and use of the private rooftop sundeck and spa.Like the ocean, we never close! Both the Boardwalk Plaza Hotel and Victoria’s Restaurant are open year-round. Join us for a weeklong vacation or a romantic escape – from a summer beach holiday to a cozy winter getaway. You pick the season that suits you best and we’ll take care of the rest. ... more less
- Reservation Options:
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