Our family of 4 spent 3 nights and you can't beat the location - right on the boardwalk and you can walk to the beach and shops and restaurants. Also, the property is well maintained and the rooms very clean and comfortable (as long as you don't mind the Victorian theme at the beach which takes some getting used to and the parrots screeching in the lobby.) But where they really lost me was the service. Examples: The front desk check out experience was terrible with me having to go over the bill twice and they still over-charged me. And even when they fixed the charge later (which they did promptly) they never bothered to apologize. Also, when I wanted a small dessert so we could celebrate a birthday in the room, all the kitchen would sell me were the elaborate desserts from the formal main dining room. I went to a restaurant next door which gladly sold me a slice of pie. And finally The maid didn't keep the room fully stocked with replacement towels or K-cups for the coffee machines. They really need to work on the service.