Five of us just spent a long weekend at the hotel and we loved it! We've been there the past 4 years and as always we had a great, clean, comfortable ocean view room. The hotel service was excellent and the staff very very nice to deal with. We had dinner Saturday night in the pub area and the guy serving bar and waiting on us was great to deal with as well. However, we had dinner in Victoria's Restaurant on Sunday night (Monday was a holiday) and our service was terrible. We ordered off the Prix Fixe menu so it wasn't like we were ordering anything out of the ordinary. It took forever for our entrees to arrive and when they did one was the wrong entree and two were lukewarm (they had definitely been sitting a while). When we complained we were told that the restaurant was busy and that's that. We complained to the hostess and she said "we're humans not machines" and shrugged her shoulders. She and the waiter were clearly unconcerned about us. When we ordered our dessert we told the waiter that we were in a hurry because we had to leave soon. It still took a long time for our dessert to arrive. It was disappointing to be treated that way in a nice place like that. We had reservations for tea the following day but the dinner service was so poor that we cancelled the reservations. Overall, we would definitely stay there again but I don't think we would eat in the restaurant again.

This is the first time we have stayed here and we were not disappointed. The decor is beautiful, and the Christmas decorations were amazing. The staff was very competent and perhaps could have been a little warmer but they attended to our needs. We had a king oceanfront room that was lovely, but I was not clear on why there was only one chair at the table. Also there was only one nightstand, so one of us had to do without. The room was very quiet and although we had neighbors, they could not be heard. A microwave would have been nice, and the fridge had a lock on it. Having said all that, it was clean, spacious, and the pool/hot tub combination was like none I have experienced. They had jets that move like shiatsu. It was so clean and the setting was lovely as well. The fitness room was very clean and spacious. I would definitely stay here again if only they didn't have tropical birds as pets. I have a real problem with wildlife in captivity, and although it could be argued that one of the birds is free to roam outside the cage I still think birds belong in the wild.

We have stayed at this hotel many times in the past. This time we paid premium prices for the New Year party. Will never pay for food again. We have food allergies and our only recourse was to skip the meal we had paid for. When we complained upon check-out we were told we should have ordered and paid for room service.

My husband and I visit Rehoboth every summer, staying at motels out on the highway, but we last visited during the off season in 2003, when we stayed at the Boardwalk Plaza Hotel. This year, we decided our Christmas gift to each other would be a stay at a great hotel, so we traveled back to the Boardwalk Plaza Hotel, where, after nine years, we were greeted as repeat guests. Dave at the front desk was particulary helpful, although the entire staff was excellent.

The hotel is Victorian-themed, which may not be everyone's cup of tea, but it's beautiful at Christmas. We booked a room on the Concierge Level (fourth floor) which includes amenities such as turndown service, fluffy bathrobes in the closet, and a later check-out than the rest of the hotel. We had an ocean view suite near the front of the hotel, so we had a nice view of the ocean. The suite is laid out with the bedroom as the first room you walk into, followed by a small hall with a huge sink/counter on one side and the bathroom on the other, and then the sitting room, with a sliding glass door to the balcony. The room was very clean and cozy, and the beds were super comfortable.

We had Christmas dinner in the hotel's restaurant, Victoria's, which does a great buffet. I particularly enjoyed the sweet potatoes glazed with brown sugar and bourbon, and my husband loved the assortment of seafood.

If we can get the time off from work next year, we will definitely be going back. It was a wonderful way to spend Christmas, and we really appreciate all the staff who made our two days there so special.