This is the first time we have stayed here and we were not disappointed. The decor is beautiful, and the Christmas decorations were amazing. The staff was very competent and perhaps could have been a little warmer but they attended to our needs. We had a king oceanfront room that was lovely, but I was not clear on why there was only one chair at the table. Also there was only one nightstand, so one of us had to do without. The room was very quiet and although we had neighbors, they could not be heard. A microwave would have been nice, and the fridge had a lock on it. Having said all that, it was clean, spacious, and the pool/hot tub combination was like none I have experienced. They had jets that move like shiatsu. It was so clean and the setting was lovely as well. The fitness room was very clean and spacious. I would definitely stay here again if only they didn't have tropical birds as pets. I have a real problem with wildlife in captivity, and although it could be argued that one of the birds is free to roam outside the cage I still think birds belong in the wild.