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“Small Room, Big Furniture, Very Cramped” 3 of 5 stars
Review of Boardwalk Plaza Hotel

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Boardwalk Plaza Hotel
2 Olive Avenue, Oceanfront on the Boardwalk, Rehoboth Beach, DE 19971   |  
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Hotel amenities
Ranked #4 of 29 hotels in Rehoboth Beach
Port Saint Lucie, Florida
Top Contributor
106 reviews 106 reviews
15 hotel reviews
Reviews in 47 cities Reviews in 47 cities
74 helpful votes 74 helpful votes
“Small Room, Big Furniture, Very Cramped”
3 of 5 stars Reviewed November 11, 2012 via mobile

We have wanted to stay at this oceanfront Victorian hotel for years and finally did. In season rates ( summer) are about $400/night, which is spendy for a 4 story hotel that is showing its age. The location is its greatest asset, right on the boardwalk on a broad stretch of beach. You can walk to restaurants, bars, shops and amusements in town, all within a few blocks. We were able to have breakfast outdoors on the beach level, which was a delightful and treat on a unseasonably warm November day.

The decor throughout the property is heavy-handed Victorian. Our room, while having ocean views and the welcome sounds/rhythm of ocean waves to sleep by, was crowded with big furniture (and too much of it) ... So much so that you have to turn sideways at the foot of the bed to cross the room. The bed was high off the floor, and the ceiling was low, making the bed uncomfortable to get on or off, and adding to an overall closed or tight feeling in the room. The bathroom, too, was very small.

We enjoyed the location but not the room. For future stays, we'll go back to our favorite place in Rehoboth Beach, the Bellmoor.

Stayed November 2012, traveled as a couple
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421 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (141)
Date | Rating
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English first
Wilmington, Delaware
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 11, 2012

The best thing about the Boardwalk Plaza is its location fronting right on the boardwalk and a short hop from the restaurants and shopping of the main drag (Rehoboth Ave.). The Boardwalk Plaza has an excellent restaurant, Victorias, fronting the beach. Twice in November the morning was warm enough to take breakfast at Victorias outdoors, essentially on the boardwalk, with excellent people watching and views of the beach, once including dolphins passing by. The hotel has taken its Victorian theme fairly far with charming results in the lobby and the restaurant. Among idiosyncratic features, several parrots are permanently housed in the lobby and the parrots can frequently be found loose on the shoulder or hand of the staff working behind the desk -- a bit disconcerting depending upon how one feels about close contact with animals. Friday and Saturday nights, at least in November, the hotel has hot spiced apple cider and cookies in the lobby among the Victorian furniture and decorations -- a lot of fun. The staff is friendly, helpful, and frequently an older employee of long standing. If you ask, you can have your choice of newspaper outside your door each morning. The rooms are attractive, clean, well maintained, but a little cramped.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Troy, Michigan
Top Contributor
289 reviews 289 reviews
88 hotel reviews
Reviews in 116 cities Reviews in 116 cities
120 helpful votes 120 helpful votes
5 of 5 stars Reviewed October 25, 2012 via mobile

We stayed for one night and wished it could have been longer. We had an ocean front room on the concierge floor. It was beautifully decorated and spotlessly clean. Everything was provided for our comfort. Towels were fluffy and bed was comfortable. Nice snacks in the bar and very reasonable. We didn't want to leave!

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dover, Delaware
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 13, 2012

I was here for a conference overnight.
The hotel decor is like taking a trip back in time. The woodwork, antiques, even the parrots in the lobby...picture perfect!
It is very clean...Service was excellent and every one we came in contact with was pleasant and helpful.
Had an ocean front room. It was very nice. Had a small sitting room with desk, TV and sofa that opened onto a balcony that faced the ocean. It was the perfect place to see the sunrise over the ocean. And the plus was having a perfect autumn day to be on the beach.
We had 2 queen size beds that were very comfortable and lots of pillows.
They provide you with a Kuerig coffee pot and real mugs, not styrofoam cups.
Small touches in the rooms make a difference. Even the towels were soft, absorbent and they were colored green...not the basic white.
We ate breakfast, lunch and dinner there and all the food was very good.
The summer prices are obviously very high, but being there after the high season, rates are reasonable.
It was so nice, we will be returning in December for a little weekend rertreat, and Christmas shopping at the outlets...
They are open all year round...

Room Tip: Definitely get an ocean front room if you can afford it
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Allen, Texas
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 10, 2012

I just returned from 2 nights at the Boardwalk Plaza Hotel and it was wonderful. My friend and I enjoyed every minute we were there. We ate breakfast there and all the food was good. The location is great, and the room was very clean. The beds were very comfy and the room was well decorated. We plan to return next year.

Stayed October 2012, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 8, 2012

I run trips for retired military officers. My driver, a former chef, picked this hotel for its style, location and apparent amenities. Visiting in late September on a perfect weekend, we were perfectly delighted with everything about it, from the first steps into the main lobby right off the boardwalk, to the charm of the Victorian decor, and mostly, the top notch manner and service of every single employee we encountered. Our group of 14 was early arriving, but the staff got us into our rooms right away. Baggage was carried with graciousness, for those with walkers and assistance given to our lady in a motorized chair. The rooms were long and thin, allowing as many as possible to have an ocean view. Some slanted toward the ocean from the side, and others were directly facing the ocean.

The place was clean, all employees wore crisp uniforms, decor was very pleasing. The beds were moderately firm with well covered with quilts. The ocean view (side) and ocean front rooms had a small fridge; all rooms had Keurig coffee makers. Suites were especially nice, with a modest but useful sitting room with couch. Room service included a rose on the tray.

The pool area right off the boardwalk had chaise lounge chairs for sunning. A roof top area included a jacuzzi. We didn't have time for the gift shop but it looked nice.
The restaurant was a little pricey but very good and so convenient to have it there, with excellent service. A pub offered a slightly different menu. Amenities included a packet of local information and sights. This hotel is two blocks north of the main street, and so easy to walk to all the little shops up Rehoboth Ave, including places to rent bikes, etc.

We loved this hotel and will plan to return every year. It was a real find, classy and comfortable, with such great service, if that is what you are interested in.

Room Tip: Singles have no view of the shore, but if you don't plan to stay in the room then who cares...
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  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Towson, Maryland
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 4, 2012

We have stayed at this hotel numerous times before. Though the Victorian decor is a but much and a little to "fru fru" the hotel was always well maintained. We chose this hotel after several bad experiences at other hotels in Rehoboth and this is sill the best hotel directly on the beach. (stay away from the Atlantic Sands - it is a DUMP!) The staff is generally friendly and helpful, requests are handled efficiently, the restaurant and pub are good and have good service. The pool area is small but more of a hot tub experience rahter than a full blown pool. We always stay on the adults only concierge floor which has additional amenities.

We have noticed that the hotel seems to not be keeping up with maintenance as well as they used to. On this trip we could not close the balcony door, the lock was broken. We called maintenance and they cam right up but the first one said he was just a part timer and that this was a job for the regular guy. Shortly after this the other maintenance man came up and was better able to handle the problem, however, he said that the track is worn and this makes the door level drop. Obviously it seems that it is time for a replacement. The refrigerator/mini bar was not working and was warm. This was fixed, but then we discovered that there was a half consumed bottle of wine left from a previous guest. We reported this because we did not want to get charged for it. The staff was nice about it but admitted that there was no excuse for the warm fridge and something half comsumed - someone fell down on the job. They give complementary bottled water, but we had to drink it warm for the first da by the time the fridge cooled down. There were a lot of other little maintenance issues: There is a telescope in the room, but it was rather loose and rickety an kind of faling apart, in fact, a weight fell off and almost fell on my foot which could have been a painful injury. The hook on the back of the bathroom door fell off because it was loose, the small vanity miror was loose and wobbly, the TV remote did not work, several lights did not work. We got to the point where we just got tired of calling maintenance and since we were only here for 2 days this time we just made due. The bathroom needed caulking especially around the tub where there was a dirty black (mold?). Someone just needs to go through and caulk, and bring a screwdriver and tighten things up. I understand the Victorian decor, but the hotel is in need of a makeover, the carpeting needs replacement, the balcony is dirty and the balcony railings and exterior wood is in desperate need of repainting (paint peeling and faded) The elevators interiors and floors need to be replaced and updated. It is still a good hotel, but things are lacking as far as maintenace goes and they need a makeover. The hotel seems clean, but in todays world the trend is away from thick heavy bedspreads, heavy drapes, decorative pillows which are difficult to keep clean and fresh especially inbetween guests, in favor of more crisp clean linens and less heavy window treatments

The hotel has some good amenities - especially on the concierge floor and free WIFI but for the concierge level (complementary bottled water and a Kuerig coffee maker) but they should offer a complimentary continental breakfast, snacks and beverages throught the day as other better hotels in Rehoboth do.

I wll be back and love the covenience of being right on the beach, but if the decline continues, I will have to look at other options even if it means giving up the convenience of being right on the beach/boardwalk.

Room Tip: If you don't have kids and are looking for more quiet, choose the concierge level. They also hav...
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  • Stayed September 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Boardwalk Plaza Hotel

Address: 2 Olive Avenue, Oceanfront on the Boardwalk, Rehoboth Beach, DE 19971
Phone Number:
Location: United States > Delaware > Rehoboth Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Family Hotel in Rehoboth Beach
#3 On the Beach Hotel in Rehoboth Beach
#4 Romantic Hotel in Rehoboth Beach
#5 Business Hotel in Rehoboth Beach
Price Range (Based on Average Rates): $$$
Official Description (provided by the hotel):
The Boardwalk Plaza Hotel – think of us as a beach house – with 84 bedrooms!At the Boardwalk Plaza, we are fortunate to call the ocean’s edge our home, and happy to offer you a unique and comfortable respite from the world where you can truly get away from it all. From the moment you step under our antique wrought-iron canopy and enter the lobby, our staff stands ready to offer you exceptional service. Whether you choose a suite with a private balcony, a deluxe accommodation that adds a whirlpool-for-two – or something in between – you’ll find an artful combination of freshly updated, Victorian-reproduction furnishings and can’t-do-without amenities like free Wi-Fi and flat-screen TVs. From heavenly bedding to downy-soft bath towels and robes to remarkable room service with a smile, we do everything possible – and then some – to make you feel pampered. All of our guests can enjoy all-day dining in our oceanfront restaurant and relax in our heated indoor soaking pool. For adults traveling without children, our keyed-access concierge level offers accommodations enhanced with genteel extras and use of the private rooftop sundeck and spa.Like the ocean, we never close! Both the Boardwalk Plaza Hotel and Victoria’s Restaurant are open year-round. Join us for a weeklong vacation or a romantic escape – from a summer beach holiday to a cozy winter getaway. You pick the season that suits you best and we’ll take care of the rest. ... more   less 
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Also Known As:
Boardwalk Plaza Rehoboth Beach
Hotel Boardwalk Plaza

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