It's not really a 5 star facility, but I give them the highest rating for being so helpful. Read some of negative reviews about the staff and I can't believe it's the same place they're talking about. Everyone was friendly including the office and maintenance staff. Special kudos to Jeff Jr. who went above and beyond in helping us get settled!
The good: The people were nice. Felt safe. Wonderful location. Quiet. Near the bike trail. There were biting bugs- but far fewer than at similar places we've stayed. Mostly RVs but tent sites looked fine. Great camp store with everything you need. Walking-biking distance to shopping and the Rehoboth bus stops right in front.
The bad: Sites are really tight (but they help you back in.) Some are on hills (but Jeff dug us in to get leveled out so our fridge could work.) The bathrooms are always dirty (but they clean them twice a day and there was never a wait for a shower.) The WIFI doesn't extend to all the sites and is really slow (but they were trying to upgrade it this week.) I think they have a filter on there that prevents movie downloads, so come prepared.
It's probably not the best choice if you're looking to hang around at the campsite all day- though our vacation was rained out and we saw a lot of people just chilling. We were in a small travel trailer surrounded by huge, permanently parked RVs, but with the trees, we didn't feel cramped at all.
There are easy things they could do to improve the bathhouse, which would make the whole experience better for campers without their own facilities:
1. DRY it. When they clean, they leave everything hosed down and wet and the first person who walks in gets it muddy. If they mopped the floor dry it would stay clean much longer. If they wiped stuff dry, people wouldn't be afraid to put their clothing on the chairs or sit on the toilets and it all would stay cleaner.
2. Change the radio station- or turn it off. They piped in annoying music with filthy lyrics 24 hrs, and at night the commercials were sex toys, porn videos and hooka lounges. Not appealing to the clientel they have staying at this campground- mostly families.
3. Put hooks by the showers for towels and clothing.
4. Close the bathroom door to keep the bugs out- though maybe it's open for security.
5. Get sink fixtures that stay on for at least a few seconds without pushing so people won't spit and leave it in there.
So- it's no resort- but it's a good place to stay. If you have your own bathroom and aren't looking for campground entertainment, you'll be very comfortable. I would definitely go back and recommend to anyone who is looking for an affordable place to sleep near the beach.
- Official Description (provided by the hotel):
- Big Oaks has been family owned and operated for over 40 years. We offer camping for tents, popups, trailers, motorhomes, as well as cabin and mobile home rentals. We are only 2 and a half miles from Rehoboth Beach and the boardwalk, and only a mile from the Tanger Outlets. We are a stop on the local bus, and only a quarter mile from the Breakwater bike trail to Rehoboth or Lewes. ... more less
- Also Known As:
- Big Oaks Family Campground Hotel Rehoboth Beach