I came down to Big Oaks for a two-night, three-stay with another couple, their 3-yr-old, and my 9-yr-old son. From the moment we drove onto the property, we were pleased. First of all, there is a very large sign out on the main road, which made the site easy to find. Then, immediately upon our arrival, we were greeted by a friendly security man, who gave us quick directions to the office. The staff confirmed our cabin reservation and we were on our way in five minutes.
The little girl is working on toilet training, so we requested a cabin near a bathroom. We were RIGHT next door, which was convenient, however other campers continuously walked right through our campsite to get there! One of my few complaints is that there was ONE bathroom and ONE shower stall, so there was a constant line in the morning and evening. One of my kudos, though, is that we saw a staff of young men emptying trashcans and cleaning that bathroom every morning.
The cabin was much smaller than we expected, but very clean...and we weren't looking to spend a lot of time in there, anyway! The air conditioning was MORE than powerful enough for the entire cabin. My son complained about the bunk bed, but I have a bad back and had NO problems either night. The fridge did its job beautifully, and we loved the front porch.
My friends are more experienced campers, and had no problems with the fire ring or any of the "camping" facilities. Their one complaint was that there was no kindling offered, and the firewood for sale was quite large and didn't burn well. The kids LOVED the pool, the playground, and the pet rabbit! My other complaint was the fact that Wi-Fi is offered, however, we had next to NO service at the cabin. Granted, we're there to camp, not surf the 'net, but this was promised and didn't deliver. I went to ask about it at the office, and got in line behind someone else with their laptop. We were told, "I don't know what the problem is for you, we have service just great up here at the office," by the slightly rude young woman behind the counter, who then told me because I'm in a cabin, the trees block signal. Whatever; not really an issue.
The entire time we were there, we discussed how much we loved everything, and how much we couldn't wait to come back.
Cabins are all fairly close, but we had #1, and it was next to the bathroom.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.