We had a reservation for a two bedroom suite at this hotel on 6/30/2012. After a long day of driving with our kids, we arrived late around 11 pm to discover that there was a problem. The front desk staff claimed that we had checked in already around noon. Not possible. They gave us room keys and sent us up to a room. The room was already occupied! What an inappropriate situation for everyone. Back at the desk, they struggled for nearly an hour with finding a room for us as they were completely full. Eventually they offered us a smaller room with a cot. In desperation, we agreed. Upon entering the room, I checked for signs of bed bugs as I always do. There were bloody marks on the mattress and mattress pad and then I saw two bugs when I moved the chair in the living area to make room for the cots. We did not stay since we knew there were no other rooms available. There were no other rooms at any nearby hotel either...it was a long, terrible night.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotels.com, Orbitz, Hilton Hotels, TripOnline SA, Odigeo and Tingo so you can book your Homewood Suites by Hilton Newark/Wilmington South reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Homewood Suites Newark/Wilmington South Hotel Newark
- Homewood Newark
- Newark Homewood Suites