We stayed at the Embassy Suites in Newark, Delaware, for my son's graduation week-end at the University of Delaware. It was an excellent choice for a number of reasons:
1. LOCATION. The hotel is literally across the street from his college convocation (that's the college graduation where the are individually called to the stage) and the university commencement (that's the university-wide graduation ceremony where they are presented to the UDel president by college. Naturally, because of the hotel's location, parking was not an issue for us. We had a choice of driving to the site or just crossing the street.
2. FOOD. The hotel usually has a Manager's Reception at 5:00 pm and a cooked-to-order omelet breakfast. However, because this was a special week-end, there was a special reception with tons of great food and free drinks 5-8 pm on Thu, Fri, & Sat. Plus, their breakfast on Fri, Sat, & Sun was also extra special. To cap it all, they had a special graduation luncheon for only $25 per person on Saturday (after the university commencement) - with a graduate free for every 5 paying adults.
3. SERVICE. Of course, the service was great. The hotel had a "Las Vegas casino" theme. We had our pictures taken for free, and we can download our pictures from an online web site. There were different games - like poker, where they gave you the chips to play with, but you won real prizes! In addition, they had a disco on Friday night, which was a lot of fun for a lot of people, especially since drinks were also free! All around, there was a really festive mood.
4. PRICE. The rooms were quite expensive for that week-end - about $400 a night for Fri & Sat (2-night minimum required). However, our room, w/ 2 Queen beds & a pullout in the living room, was for up to 5 people. Plus, with the breakfast and the evening receptions -- I think it was well worth it.
5. RESERVATIONS. Hotel rooms during the graduation weekend are at a premium. I had to make a reservation ONE YEAR IN ADVANCE!!! But because of the hotel's location, service, and food provided, anyone who has a child graduating from UDel would be crazy not to stay at this hotel.
ONE THING SOURED MY EXPERIENCE, HOWEVER. My friend, who is Black and who was staying with me in my room, asked for a drink at the bar during the Friday Manager's Reception. She was the only Black around (everyone else was White) and was the only one who was asked if she was with the graduation group. Naturally, she was offended and said, "I didn't hear you ask anyone else that. Why are you asking me?" We talked to the hotel's front desk manager, who did apologize, but the damage had been done. Prejudice probably runs deep in this town.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
June 18, 2013
Thank you for taking the time to provide us with this valuable feedback! We truly take our guests comments to heart. We are happy you enjoyed our graduation event, and we like to show our guests a good value and of course a good time during such an important time in their lives.
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We discussed your comments at great length with the entire management team and certainly take anything of this nature very seriously. Our staff is encouraged to engage all guests in conversation, and should not be selective in how they converse with each guest. The concerns you had were addressed immediately when brought to the manager's attention, and we remain proud of our multicultural and diverse atmosphere.
We hope you continue to use Embassy Suites in the future and visit us here in Newark, if your travels bring you back to Delaware, and congratulations on your graduate for the class of 2013!
Complex General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.