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“Another Great Experience” 5 of 5 stars
Review of Holiday Inn Express Hotel & Suites Wilmington-Newark

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Holiday Inn Express Hotel & Suites Wilmington-Newark
3.0 of 5 Hotel   |   1201 Christiana Road, Newark, DE 19713   |  
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Ranked #8 of 23 Hotels in Newark
Certificate of Excellence 2014
Kerhonkson, New York
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
Reviews in 22 cities Reviews in 22 cities
39 helpful votes 39 helpful votes
“Another Great Experience”
5 of 5 stars Reviewed June 5, 2013 via mobile

We had stayed at this location once before and had a great experience. This time was just as pleasant. The staff is helpful, the lobby and rooms are tastefully decorated and the entire property is spotless. The bed was very comfortable and all the linens where much more plush than I would expect from a HI Express.
A hot breakfast was also included in the room rate. A great added bonus that is almost impossible to find in this price point.
We stayed for 2 nights and I will certainly return in the future.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiesales, Director of Sales at Holiday Inn Express Hotel & Suites Wilmington-Newark, responded to this review, July 5, 2013
AlyssaO1976,

So glad to hear you have enjoyed our beautiful hotel and have experienced the great quality and value that we offer. We look forward to your next stay.
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173 reviews from our community

Traveler rating
    99
    55
    13
    1
    5
See reviews for
62
34
10
45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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  • French first
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English first
Milton Keynes
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 29, 2013

We stayed for 3 nights at this hotel during our recent road trip; it was ideally suited for museums and Art Galleries in the Wilmington area and well located as a base for exploring parts of Delaware. The staff were extremely friendly, we appreciated the free hot breakfast and use of guest laundry. Our room was to a high standard and included a microwave and fridge. As a bonus, rather than a shower over a bath, we had a large walk in shower. Ample free parking was available.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiesales, Sales Manager at Holiday Inn Express Hotel & Suites Wilmington-Newark, responded to this review, May 31, 2013
DRU2C,

We certainly appreciate your kind words regarding our hotel. We take great pride in our property and are excited to hear that our guests enjoy all that we offer. Hoped you enjoyed your entire road trip. We look forward to seeing you again soon!
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Long Island, New York
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
Reviews in 22 cities Reviews in 22 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 28, 2013

In the 4 years my daughter has attended University of Delaware, we have stayed in most of the hotels in the area. Because it was graduation weekend, this was the closest place we could get to the university.

It was a little far from the university, but it was clean, up-to-date and the staff was great. There were 3 of us and I wanted a non-smoking room with 2 beds. There were none available when we made the reservation but the staff, especially Jimmy, went out of their way to make it work for us even though the place was packed.

They have a very nice breakfast for a mid-priced hotel which included a "pancake maker". I've seen the waffle machines before but this was the 1st automatic pancake maker.

I would recommend this hotel to friends, though I doubt we will need one in the area again.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiesales, Sales Manager at Holiday Inn Express Hotel & Suites Wilmington-Newark, responded to this review, May 31, 2013
Hello BILLG3505,

Thank you so much for your review and your acknowledgement of our staff member Jimmy. He is very happy that he was able to leave a positive impression of our hotel and service with you. Knowing we were able to meet your expectations is the best result of our commitment to you and all of our guests. We look forward to seeing you again soon!!
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USA
Top Contributor
69 reviews 69 reviews
11 hotel reviews
Reviews in 30 cities Reviews in 30 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed May 27, 2013

We were in town for an ice hockey tourney and our team was able to get a decent group rate which also included an absolutely wonderful breakfast. Room was clean, spacious, and the hotel had an indoor pool(small),mini workout room, nice lobby seating area and a laundry room. The plus was the full buffet breakfast with eggs, bacon, sausage, yogurts, juice, milk, coffee, fruit, and a really cool machine that doses out pancakes at a push of a button. Having a good breakfast within the hotel saved us both time and money when traveling early to a game at the nearby Pond ice rink. Also free wireless Internet . Next time in town will definitely stay again.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiesales, Sales Manager at Holiday Inn Express Hotel & Suites Wilmington-Newark, responded to this review, May 31, 2013
Hello rmcdUSA,

We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our hotel. Once again thank you for the wonderful and kind words of praise.
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Hartford, Connecticut
Top Contributor
78 reviews 78 reviews
69 hotel reviews
Reviews in 44 cities Reviews in 44 cities
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed May 17, 2013

We have stayed at this Holiday Inn location about 8 or 9 times in the past on our trips down south.
We always have had a great experience.
This visit we used out Holiday Inn points for our room.

The room was next to the vending and ice machines and besides the noise from the machines, we could hear a very loud rumbling motor noise all night going off and on . When we are traveling long distances we really count on a good night's sleep on the way and we did not get that.
The front desk was very professional in all our dealings. The hotel was sold out so we didn't want to ask to change rooms .

Room Tip: Do not get a room next to electrical equipment or vending/ice machines..rumbles all night and it wil...
See more room tips
  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiesales, Director of Sales at Holiday Inn Express Hotel & Suites Wilmington-Newark, responded to this review, May 21, 2013
M200789:

Thank you for being our recent and returning guest. We certainly appreciate your comments and will look into the rumbling noise you experienced. we certaily hope we have the opportunity to have you as our guest again many more times.
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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 7, 2013

Stay here for the 2nd time and its was nice, but a little problem hot tub was colder then the pool not very relaxing, and when reported it to 2 gentle men at the front desk, it seem like I was a bother,and was told there were no maintenance on the weekends, I was not to please with that.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiesales, Director of Sales at Holiday Inn Express Hotel & Suites Wilmington-Newark, responded to this review, May 21, 2013
Boo2302:

Thank you for staying with us recently. We appreciate you alerting us to the issues you experienced while our guest. Please rest assured these issues are not the norm at our hotel and have been addressed. We hope to see you again soon.
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Davenport, Florida
Top Contributor
173 reviews 173 reviews
65 hotel reviews
Reviews in 70 cities Reviews in 70 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed April 30, 2013

Nice room very clean and comfortable. Very nice selection at breakfast. Nice Breakfast room. Good internet connectivity. I have no complaints about this place. Reservation was in order and everything was seemless. Only stayed 1 night.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiesales, Director of Sales at Holiday Inn Express Hotel & Suites Wilmington-Newark, responded to this review, May 3, 2013
xmasangel:

We are so glad you chose to stay with us recently. Thank you for your kind words and we hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Wilmington-Newark

Address: 1201 Christiana Road, Newark, DE 19713
Phone Number:
Location: United States > Delaware > Newark
Amenities:
Free Breakfast Wheelchair access
Hotel Style:
#3 Romantic Hotel in Newark
#5 Family Hotel in Newark
#8 Business Hotel in Newark
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Hotel & Suites Wilmington-Newark 3*
Number of rooms: 203
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Wilmington - Newark is located directly off I-95 and State Highway 273. Our Wilmington - Newark hotel is conveniently accessible and is ideal for the corporate or leisure traveler. Our Holiday Inn Express Hotel & Suites features 900 square feet of flexible meeting space, as well as free high-speed Internet access in all public areas and guest rooms. Other amenities include a 24-hour business center, buffet breakfast, indoor swimming pool and Jacuzzi, fitness center and our very own Suite Shoppe. Whether travelling for business or pleasure, our hotel is centrally located to Astra Zeneca, Diamler - Chrysler, DuPont, Bank of America, Christiana Hospital and General Motors. We are minutes from the Christiana Mall and Delaware Park Casino & Racetrack as well as the University of Delaware and downtown Wilmington and Newark. The Holiday Inn Express Hotel & Suites Wilmington - Newark strives to make every guest feel welcome, comfortable and at home. We are certain you will want to return again and again. When visiting the Wilmington - Newark area, select our Holiday Inn Express Hotel & Suites as your preferred choice hotel. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Wilmington-Newark

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