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“Pretty Decent Stay” 3 of 5 stars
Review of Super 8 New Castle

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Super 8 New Castle
2.0 of 5 Motel   |   215 S Dupont Highway, I-95 Exit 5A to Rt 141, New Castle, DE 19720   |  
Hotel amenities
Ranked #3 of 13 Hotels in New Castle
Newport News, Virginia
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“Pretty Decent Stay”
3 of 5 stars Reviewed September 7, 2013

Upon entering this motel I really did not have very high hopes, because the front desk attendant was enclosed with bullet proof glass, this kind of made me nervous of the area. Check in was smooth & easy, our room was the average room, fridge, microwave, etc. They tried to update by adding newer comforters to the bed. Upon entering the bathroom i noticed there was only two towels which for a room that had two doubles, there should have been more towels provided. I went to the front desk & asked for another towel, the desk attendant was very friendly and apologized for that issue. The beds were pretty comfy but too small for two people. The pillows could be replaced as they were the kind where you need at least two to be comfortable. I always bring an extra pillow nowadays to accommodate for inadequate pillows, as just lately i have had my fair share of crappy pillows. We were told that breakfast was between 6-9am, but by the time we went to breakfast there was nothing there, which was around 8.30am. So i can't review how it tasted, so we ended just going to a WAWA, for a breakfast croissant. Overall not bad place to lay your head, considering the other hotels in the area were over $100 a night, or roach motels. This hotel is on hwy 13 if you coming into DE on a back hwy.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramesh P, General Manager at Super 8 New Castle, responded to this review, September 8, 2013
Thanks for your honest review about our Super 8. In our area it is standard practice for most of
Hotels to have glass cover Guest Registration after 10 pm but our entire lobby and corridor to
guest room is always unrestricted for guest. Sorry to hear that you did not have enough breakfast
around 8:30 am. we will try our best that next guest will not experience that. I hope we will host
you in future again with your expectation.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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58 reviews from our community

Traveler rating
    8
    10
    18
    14
    8
See reviews for
21
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7
9
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • German first
  • Any
English first
Atlanta, Georgia
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 5, 2013

I booked the room through Booking.com - front desk staff friendly and helpful. I never made it to breakfast, but made coffee in my room, which was very tasty. Room was very clean - although not needed, I had a handicap accessible bathroom which gave me lots of room - I was spread out all over the room, but housekeeping managed to work around me and make the room up and give me clean linen every day.

As a solo traveler, I felt safe and secure in the hotel - and my room. The hotel was priced reasonably, the main reason for my choice. It is a basic economy hotel, but clean, a major requirement of mine.

Room Tip: I was near the ice machine on the first floor, but I am a great sleeper, so it did not bother me. I...
See more room tips
  • Stayed August 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramesh P, General Manager at Super 8 New Castle, responded to this review, August 7, 2013
Thanks for staying with Us and review our hotel. Look forward to host you again in future.
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Saugerties
1 review
4 of 5 stars Reviewed July 17, 2013

The hotel was clean, but there was an old cigarette smell throughout, including our non smoking room. The room was very nicely laid out. There was noise coming from the floor above as the occupants walked across the floor. The pillows were extremely hard, like sleeping on cement.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramesh P, General Manager at Super 8 New Castle, responded to this review, July 18, 2013
Thanks you for your Super Stay at our Super 8. I am sorry to hear that Pillows are hard we will
try to copy each guest preference. Smoking smell in your room could be from outside while your
window was open (ground floor only) but feel extremely sorry for your inconvenience for your Stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 New Castle

Address: 215 S Dupont Highway, I-95 Exit 5A to Rt 141, New Castle, DE 19720
Location: United States > Delaware > New Castle
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #3 of 13 Hotels in New Castle
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 New Castle 2*
Number of rooms: 55
Reservation Options:
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Also Known As:
New Castle Super 8
New Castle Super Eight
Super Eight New Castle

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