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“good” 3 of 5 stars
Review of Super 8 New Castle

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Super 8 New Castle
2.0 of 5 Motel   |   215 S Dupont Highway, I-95 Exit 5A to Rt 141, New Castle, DE 19720   |  
Hotel amenities
Ranked #3 of 13 Hotels in New Castle
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63 reviews from our community

Traveler rating
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    9
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • German first
  • Any
English first
Saugerties
1 review
4 of 5 stars Reviewed July 17, 2013

The hotel was clean, but there was an old cigarette smell throughout, including our non smoking room. The room was very nicely laid out. There was noise coming from the floor above as the occupants walked across the floor. The pillows were extremely hard, like sleeping on cement.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Super 8

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramesh P, General Manager at Super 8 New Castle, responded to this review, July 18, 2013
Thanks you for your Super Stay at our Super 8. I am sorry to hear that Pillows are hard we will
try to copy each guest preference. Smoking smell in your room could be from outside while your
window was open (ground floor only) but feel extremely sorry for your inconvenience for your Stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reading, Pennsylvania
Top Contributor
173 reviews 173 reviews
32 hotel reviews
Reviews in 62 cities Reviews in 62 cities
163 helpful votes 163 helpful votes
3 of 5 stars Reviewed May 31, 2013

Easy to find but off a very busy highway. Plenty of restaurants off the highway. Gas stations and shopping strips off side roads. If you need to go the opposite direction on the Dupont Highway from the motel you will need to take a U-turn which is fine early before traffic and on the weekends. Parking lot is a bit of a tight squeeze backing out of the spaces. The staff is friendly and nice. They do not have area maps available tho so you will need to stop at the tourist center or download your app.
The rate included a continental breakfast of choices of 2 types of cold cereal and milk, oatmeal, oranges, apple or orange juice, Activa yogurt, pastries, toast and jam besides coffee or tea. There are only a few tables in the breakfast area; however, you can always take to your room. Our room was clean and spacious with a king size bed. Window overlooked a parking lot. Nice size working refrigerator in the room. Also had a microwave. Regarding the tv, be aware that after you watch it the first time and then shut it off, each time that happens you need to call the front desk to learn how to reprogram it again for the direct tv to work or you will only get channel 3. We aren't big tv watchers so we didn't bother. The mattress was very firm and the pillows were very plumpy. This is great for a back sleeper so hubby slept well, not so much for a stomach sleeper like me tho. The bathroom was fine with everything in working order. They give you 2 small soaps and one bottle of shampoo. It is nice they are name brand toilettries.
There is a fire station next door and the one night early in the AM the siren did go off. It woke us up but not in a startling sort of way. I did hear the person staying across the hall from us open and shut their door loudly a few times so I don't know if they were freaked out by it or not. The front desk does warn you about the siren before checking in. We didn't think it was that bad.
What we liked the most about this motel was how convenient it was to everything. The Delaware Park casino was a short ride and historic New Castle was only a few minutes away. Driving to Nemours and Hagley Museums were reasonable as well as long as you didn't travel during rush hour. Downtown Wilmington was also an easy drive.
Wishing you safe travels!

Room Tip: They take Triple A discount.
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  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramesh P, General Manager at Super 8 New Castle, responded to this review, June 1, 2013
Thanks for your review and once again I am look forward to host you again...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 New Castle

Address: 215 S Dupont Highway, I-95 Exit 5A to Rt 141, New Castle, DE 19720
Location: United States > Delaware > New Castle
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #3 of 13 Hotels in New Castle
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 New Castle 2*
Number of rooms: 55
Reservation Options:
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Also Known As:
New Castle Super 8
New Castle Super Eight
Super Eight New Castle

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