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“Decent” 3 of 5 stars
Review of Hampton Inn Middletown

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Hampton Inn Middletown
2.5 of 5 Hotel   |   117 Sandhill Drive, Middletown, DE 19709   |  
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Ranked #1 of 1 hotels in Middletown
Ocean City, Maryland
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Decent”
3 of 5 stars Reviewed October 10, 2013

The room was decent and the hotel was quiet which was positive, as I was staying just one night and had to leave early the next day. I tried calling several times to book a room but the phone just rang forever with no pick up. When I finally did speak to someone three tries later, I was able to reserve a room easily. The room itself was okay, but there were some cleanliness issues in the bathroom and walls. The I air conditioner was like a jet engine. So ridiculously loud. I had to figure out how to shut it off entirely so that I could finally get to sleep. Breakfast was not much to write home about. I did not try the hot food, but just wanted a bagel with cream cheese. Unfortunately the bagel was stale and the cream cheese sour and warm. Not appetizing. Overall, the hotel was OK. Not what I'm used to in a Hampton inn. For the pricey cost, I had higher hopes.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptonmiddletown, General Manager at Hampton Inn Middletown, responded to this review, October 24, 2013
Thank you for taking the time to tell us about your recent stay. I am sorry to hear you weren't completely satisfied during your visit. Please contact me at your earliest convenience so we can discuss your stay. Our Hampton Guarantee is that we want all of our guests to be 100% satisfied. Hope to speak with you soon, Warmest Regards, Linda Dunn General Manager
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Write a Review

115 people have reviewed this hotel

Traveler rating
    52
    40
    15
    4
    4
See reviews for
48
32
5
20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Middletown, MD, United States
1 review
5 of 5 stars Reviewed October 4, 2013

This Hampton was great. Awesome pool area with warm water for the kids. Great clean breakfast area. Fast and courteous staff. Close to activities. Plenty of shopping and dining options within walking distance. What more could you want.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptonmiddletown, General Manager at Hampton Inn Middletown, responded to this review, October 24, 2013
Thank you so much for your awesome comments about the Hampton Inn of Middletown DE. The entire staff and I are so pleased to hear your comments on the staff being fast and courteous and how much you enjoyed the pool. We hope to see you again next time you're in town. Warmest Regards, Linda Dunn General Manager
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Carleton Place, Canada
1 review
5 of 5 stars Reviewed October 4, 2013

An excellent hotel 30 minutes north of the track with direct access to the highway. All amenities you need for a great race weekend. Rooms are fully equiped. Pool and hot tub great. Hot breakfast is top drawer. The staff are great and always willing to help.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptonmiddletown, General Manager at Hampton Inn Middletown, responded to this review, October 24, 2013
Thank you so much for your comments about our hotel during Dover Downs NASCAR weekend. I agree that we are at a perfect location, away from the craziness of Dover, but close enough to track. Thanks so much for choosing our hotel and we will see you next year! Warmest Regards, Linda Dunn General Manager
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Greenville, United States
1 review
5 of 5 stars Reviewed September 26, 2013

The Hampton Inn Middletown Delaware was an awesome experience. The rooms are clean and the beds are very comfortable. My children also loved the experience. The staff is very helpful and courteous especially the Breakfast Staff. One of them assisted me in making my breakfast.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptonmiddletown, General Manager at Hampton Inn Middletown, responded to this review, October 24, 2013
Thank you so much for taking the time to share your experience with potential guests on Trip Advisor! My entire staff is proud to hear you had an awesome experience and that you found the hotel to be clean and comfortable. We look forward to your next visit! Warmest Regards, Linda Dunn General Manager
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Hampstead, North Carolina
Top Contributor
73 reviews 73 reviews
22 hotel reviews
Reviews in 43 cities Reviews in 43 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed September 16, 2013

We had a wonderful family weekend here for a wedding, over 20 people stayed at this hotel and we were treated wonderfully, from the front desk to the "breakfast lady". Everyone was friendly and never seemed to get tired of our questions or requests. The breakfast was was great! The rooms were clean and comfortable. We recommend this hotel!

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptonmiddletown, General Manager at Hampton Inn Middletown, responded to this review, September 19, 2013
Thank you so much for taking the time to share your experience! We truly appreciate your business and we're so happy to hear you had a great wedding weekend. Our complimentary hot on the house breakfast and clean and comfortable rooms are what Hampton Inns are all about. We strive each day to make our guests stay perfect and we're so glad we achieved our promise. Thanks so much for staying with us. Warm Regards, Linda Dunn - General Manager
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Newark, Delaware
1 review
5 of 5 stars Reviewed September 9, 2013

I've stayed at the Hampton Inn Middletown, DE several times. The most recent stay was the first week in September, 2013. I found the staff friendly and courteous, as usual. The rooms are large and very comfortable. I always get a good night's sleep. And the place is always immaculate! We requested a non-smoking room but none were available. Usually, I can tell right away that a previous guest smoked in the room, but our room smelled fresh and clean. Either the previous guest did not smoke in there, or their cleaning staff is that good! Usually smoking rooms are a bit dustier than non-smoking ones, I've found. But this room was as clean as a whistle.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptonmiddletown, General Manager at Hampton Inn Middletown, responded to this review, September 19, 2013
Thank you so much for you kind comments of appreciation! We strive to deliver friendly and courteous service for each and every guest, each and every time. We're all very proud to hear guest comments like "never disappointed". Warmest Regards, Linda Dunn - General Manager
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Copenhagen, Denmark
1 review
5 of 5 stars Reviewed September 7, 2013

With twice a year trips to Middletown, DE, Hampton Inn is the best place to stay. I wish it clones itself. It takes a year ahead of planning to get a room especially for school visits as parents. Thanks. -h-

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptonmiddletown, General Manager at Hampton Inn Middletown, responded to this review, September 19, 2013
Thank you so much for your awesome comments! Our entire staff works so hard to make sure the hotel is clean and comfortable as well as friendly and courteous service with a smile. We love all of our St. Andrew's parents and appreciate you choosing to stay with the Hampton Inn of Middletown DE. Warm Regards, Linda Dunn - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Middletown

Address: 117 Sandhill Drive, Middletown, DE 19709
Phone Number:
Location: United States > Delaware > Middletown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Middletown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Middletown 2.5*
Reservation Options:
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Also Known As:
Hampton Inn Middletown Hotel Middletown
Middletown Hampton Inn

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