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“Customer service is horrible” 1 of 5 stars
Review of Arena's at the Airport

Arena's at the Airport
21553 Rudder Lane, Sussex County Airport, Georgetown, DE 19947
(302) 856-3297
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Ranked #20 of 33 Restaurants in Georgetown
Cuisines: American, Delicatessen, Soups, Sandwiches
Restaurant details
Lewes, Delaware
Senior Reviewer
7 reviews 7 reviews
5 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Customer service is horrible”
1 of 5 stars Reviewed May 19, 2014

The food is great the customer service is terrible. I have been ordering from the lewes location outstanding service I work in Georgetown decided to order from them ordered numerous times and the last time I placed order for delivery the gentleman said $25 I manage a hotel therefore I can't leave and I'm only one person I explained to the gentleman that the past couple days I have been ordering and it's not been a problem he will do it this time after that $25 ......I will never use them and I will make sure I tell all the guests other restaurants in the area without mentioning this place

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5 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Georgetown, Delaware, United States
Senior Contributor
30 reviews 30 reviews
13 restaurant reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
“Don't miss the specials”
5 of 5 stars Reviewed March 6, 2014

The specials for appetizers and drinks before 5 PM are worthwhile
Large room for private groups
Nice selection of sandwiches
Good brunch on weekends

Visited March 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Germantown Maryland
Top Contributor
189 reviews 189 reviews
176 restaurant reviews
Reviews in 54 cities Reviews in 54 cities
54 helpful votes 54 helpful votes
“Pretty skimpy”
3 of 5 stars Reviewed December 1, 2013

We flew in on Saturday for lunch. I ordered the crab cake sandwich, my friend ordered the crab cake platter. When the sandwich came out along with the platter we thought you have to be kidding. The crab cake itself might have been 2-1/2" in diameter sitting on this huge roll or in my friends case laying in a giant see of French fries. The sandwich came with a bag of chips that were slightly stale. Very disappointing considering the quality of the past establishment at that location. For $13 I would have expected more. The place was about at 40% capacity if that which on a Saturday you would usually have to wait to be seated at 12:15 when we went in.

  • Visited November 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
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delaware
Contributor
12 reviews 12 reviews
8 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“trivia”
3 of 5 stars Reviewed November 10, 2013

Good trivia location with excellent sound system and music during game. Only one drink and food special offered during game, though you can order off of the main menu. Good service, attentive staff.

  • Visited November 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 3 of 5 stars Food
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