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“needed a rest” 4 of 5 stars
Review of BEST WESTERN Galaxy Inn

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BEST WESTERN Galaxy Inn
1700 East Lebanon Road, Dover, DE 19901   |  
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Ranked #14 of 20 Hotels in Dover
pa, United States
1 review
“needed a rest”
4 of 5 stars Reviewed August 17, 2013

we used the best western as a stop on a family vacation. We were very pleased with the cost and the hotel staff. I would definately stay again. The hotel was clean and the staff was very accomidating. The small self serve breakfast was enough to keep our kids happy until we reached our final desination

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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89 reviews from our community

Traveler rating
    24
    31
    18
    8
    8
See reviews for
31
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9
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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  • French first
  • German first
  • Norwegian first
  • Portuguese first
  • Russian first
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English first
Montreal
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
Reviews in 16 cities Reviews in 16 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed August 15, 2013

We stayed here for one night as a stopover for a trip down to North Carolina. This was just your average Best Western. Nothing special about it. It does the job. Our room was clean and ready for when we arrived around 2pm. We did take advantage of the pool for an hour or so. After having been in the car for 10hrs it was nice to jump in and stretch out. Our little boy enjoyed it also. There is a McDonald’s right next door for a quick bite to eat if you like or there is a grocery store not even 5 minutes up the road. One aspect we really did like was the fact that the room had a small refrigerator in it. This was perfect for keeping the milk cold for our little one. The rate we got was excellent for the services we received. The breakfast was served at 6am which was nice as we wanted to get on the road early. The breakfast was the standard hotel breakfast, some cereals, waffles, toast, coffee, juice, and some muffins.

Overall it was a good hotel for a quick stopover.

Room Tip: If you have a lot to carry, get a room on the main floor
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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washington state
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 30, 2013

The lady at the front desk was very nice, but very slow. The room was spacious and clean. The doors were very thin, we could hear everything going on in the hallways. Nice place for a one night stop over.

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Hicksville, United States
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 29, 2013

Great location to highways & restaurants. Rooms are clean, employees very nice. Breakfast was the usual but well stocked. We stayed for only one night on our way south, so didn't use the pool, which looked very nice, or any other amenities. Only negative, was the strong cigarette smoke smell in the hallway.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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Greenville, South Carolina
Top Contributor
53 reviews 53 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed July 25, 2013

The front desk staff was friendly, but they didn't "look" the welcoming part of a front desk person - tats and piercings. I don't mind them, but the lack of training was evident when our room # was announced and we were two women traveling. There was a homeless guy out front for a while. The room was non-smoking, yet it REEKED of smoke. The bed and linens too. I should have asked to change rooms, but it was my friend who booked us there due to good price. The pubic looking hair on the back of the bathroom door was the last straw. We did not stay the next two nights. This hotel is located very near the air force base and about 45 min to state beaches. They have a free breakfast and it was barely OK. They were steam cleaning the hall carpet when we left, so perhaps it's coming around. We asked for an extra hour to check out, in order to make other arrnagements, and the housekeeping staff was very nice about it. Someone in regular street clothes knocked on our door and asked us if we needed anything. I found this odd, but she appeared to have worked there. Not going back.

  • Stayed July 2013, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Dover, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 22, 2013

We had very poor service right in the door. It was downhill from there. There was no one attending front desk, we had to wait 10-15 minutes to check in. The air conditioner did not work in our room making it very uncomfortable to sleep. Was locked out a day early. Shower curtain was dirty. Dirty wash clothes from previous guest still hung in the shower. Ran out off coffee during breakfast hours with no interest in refilling. No elevator to assist in taking up luggage.

  • Stayed July 2013, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Onley, Virginia, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed May 20, 2013

My husband and I, along with another couple stayed here for 2night in April for our anniversary getaway,( something we do each year). I booked over the phone after viewing photos online. The location, fitness room, continental breakfast and jacuzzi tub were all a big plus. The staff were so friendly you woulda thought they were family. I would definately stay here again.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Galaxy Inn

Address: 1700 East Lebanon Road, Dover, DE 19901
Phone Number:
Location: United States > Delaware > Dover
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Dover
#6 Romantic Hotel in Dover
Price Range (Based on Average Rates): $
Number of rooms: 64
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Also Known As:
Best Western Galaxy Hotel Dover
Best Western Dover
Dover Best Western

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