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“Fairfield Inn is ok” 3 of 5 stars
Review of Fairfield Inn & Suites Dover

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Fairfield Inn & Suites Dover
2.5 of 5 Hotel   |   655 North Dupont Highway, Dover, DE 19901   |  
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Ranked #15 of 20 Hotels in Dover
businesslady101
2 reviews
“Fairfield Inn is ok”
3 of 5 stars Reviewed August 7, 2012

Overall it was just ok, I am guessing the only place better in this area is the Residence Inn that sits just behind. The Fairfield looks new on the outside, but the carpet, walls,etc, tell another story. The air in the rooms does not have a temperature setting, you can move it to cold or warm, but it doesn't make a difference unless you switch to heat or air. I was so cold I put the heat on (it's 90 outside!) but the smell was so bad I had to turn the air back on. It is very muggy in the rooms, so you either have cold and muggy or hot and muggy and after you get used to the Febreeze or whatever they spray, it smells uriney from the humidity. The shower handle was rickety and getting it to the right spot to stay on took a minute. It took about 10 minutes to warm up so I had a cool shower and then all of the sudden it was scalding hot in my last 2 minutes. Carpet needs cleaning. Workout room is right next to pool so you have to walk through wet floor and all the windows are fogged and dripping from humidity. There is no place to adjust the air in the workout room. You're right on the main road so you hear all the traffic and kept hearing the ba-boom, ba-boom of base music. Breakfast was ok. If I come back to this area, I'd probably try the Residence Inn. Not sure if it's any better, but there's definitely nothing else around here. Lots of restaurants nearby, so that is a positive.

Room Tip: Ask for a room on the back of the hotel so you don't get as much traffic noise, No room service.
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  • Stayed August 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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115 reviews from our community

Traveler rating
    37
    33
    29
    11
    5
See reviews for
27
35
7
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Richmond
1 review
2 of 5 stars Reviewed August 7, 2012

I stayed last summer and recently stayed there and the 2nd time was worst than the first. The second stay the internet was horrible. Each website took over 5 minutes to load. The customer service was horrible.and the bathroom was not cleaned to my standards. Also, I had to wait over 30 minutes each time for a shuttle to the casino because the front desk had forgotten to call. Lastly, the breakfast buffett was very disorganized.

  • Stayed July 2012, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, New York
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 30, 2012

We booked two rooms on a Friday night as a stop over. We arrived after midnight and was pleasantly surprised at how nicely decorated the reception area was. The lady at the front was really nice and welcoming. Our rooms were clean, beds were clean, and the bathrooms were clean. No complaints. We didn't get a chance to use the pool, but people seemed to be having a great time there early in the morning. The hostess at the free breakfast was great and chatty. She seemed to really love her job. All in all, a good stay, and I would stay again if I was in DE.

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Palm Beach, Florida
Top Contributor
68 reviews 68 reviews
24 hotel reviews
Reviews in 30 cities Reviews in 30 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed July 22, 2012

My only complaint about this room is about the wimpy hair dryer. Both the speed and temperature were low. Otherwise, the room was clean and comfortable. Breakfast was good.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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ConcordHospitality, Manager at Fairfield Inn & Suites Dover, responded to this review, July 30, 2012
PalmTree49,

Thank you for taking the time to write about our hotel on TripAdvisor. We are glad that you enjoyed your stay with us. It is nice for you to tell others that we have clean and comfortable rooms here at Fairfield Inn & Suites. Please stay with us again on your next trip to Dover.

Sincerely,
Marti Bell, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new york
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 10, 2012

My family of 4 stopped here in 7/12 on the way from the Outer Banks, NC to New York. The front desk personnel was very friendly and helpful. She called about 15 minutes after check in to make sure the room was OK.

We reserved a mini suite that had 2 doubles and a sitting area. There were 2 large flat screen TVs. The room was clean and well decorated. The entire hotel is very modern. The requested cot was there as well. I called to request extra towels and shampoo for the morning. They were delivered within 10 minutes.

The beds were quite comfortable, and the free breakfast the next morning was just fine. They had the standard Marriott Waffle maker, a selection of yogurt, cereals and breakfast sandwiches, as well as coffee and juice.

Overall, this was a great place to stopover.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 20, 2012

This hotel is new and very clean. Front desk staff were extremely helpful. The room was basic but nice. Has a fridge which is alway nice. The bathroom was clean and again basic. Beds are comfortable. Its very convenient to the race track which is why I was there. The wifi is a bit dodgy so thats a bit frustrating. Otherwise its a nice three star hotel.

Room Tip: ask for a room away from the street.
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  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 18, 2012

If you are nostalgic for the days of dial up then by all means stay here. The internet is ridiculoulsy unstable. I've heard the same from many colleagues who have stayed here over the last year. It took 6 minutes to load this page. I used multiple computers just to see since I was shocked at how slow it was. Apparently this is the norm for the place. Often it will drop completely. Do not stay here if you require any access to the internet to get your work done. It won't happen. Otherewise the facilities are sub-par for a Fairfield Inn. Paper thin walls. Heard ALL my neighbors. Look elsewhere.

Room Tip: If you get stuck in this place at the very least ask for a room on the top floor or you will hear ev...
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  • Stayed June 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Dover

Address: 655 North Dupont Highway, Dover, DE 19901
Location: United States > Delaware > Dover
Amenities:
Free Breakfast Restaurant Wheelchair access
Hotel Style:
Ranked #15 of 20 Hotels in Dover
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Dover 2.5*
Number of rooms: 58
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Also Known As:
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Fairfield Inn And Suites Dover
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Dover Fairfield Inn
Fairfield Inn Hotel Dover

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