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Holiday Inn Dover Downtown: Traveler Reviews

3.0 of 5
561 N. Dupont Highway, Dover, DE 19901
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Holiday Inn Dover Downtown
Ranked #14 of 20 hotels in Dover
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48 reviews from our community

    Trip type
Traveler rating
    11
    14
    12
    5
    6
Date Rating
Philadelphia
1 review
1 helpful vote 1 helpful vote
“Great stay!”
5 of 5 stars Reviewed February 25, 2013

I stayed at the Holiday Inn on business, and stayed in a King room. My room was spotless, and the mattress was very comfortable, so I had a good night's sleep. It appears the hotel was recently renovated, and the whole hotel has a very warm contemporary look. Dover Downs is very close by and the wifi worked great.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Lizi71 about Holiday Inn Dover Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Good location-good price”
5 of 5 stars Reviewed February 20, 2013

Stayed at this hotel while attending an event at Dover Downs, it was clean, close to where I needed to be and was a good price.

The hotel seems to be very newly renovated and the staff at the desk were very nice.

Room Tip: Stayed on first floor and parked on the side of the hotel
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  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask travelone69 about Holiday Inn Dover Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Disgusting dirty water, rooms otherwise adequate but noisy”
3 of 5 stars Reviewed February 18, 2013 via mobile

Stayed here for a night with my wife. The room (138) was surprisingly comfortable for the price they were charging, it was large enough and in decent condition. Our room had a king-size bed for no additional cost over the standard rooms. The bathroom was clean and well-lit.

All in all this should have been a pretty positive review... Except that in the morning when I got up to take a shower the hot water was the rather offputting color of urine. Apparently this was a city-wide issue although that explanation doesn't explain why only the hot water was affected. It sounds more like an internal plumbing problem to me.

The front desk told me they couldn't do anything about it, and since the room was bought through Priceline they couldn't adjust my rate, so they just gave me a couple of bottles of drinking water. They also couldn't tell me whether the water was even safe to use or hazardous to health.

Apart from that, the sound insulation is not great, I could hear people walking around on the upper floor or next door late at night which was irritating but I didn't really have huge expectations of a relatively budget inn so apart from the disgusting water problem I wouldn't dwell on that so much.

  • Stayed February 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask c_esined about Holiday Inn Dover Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Dover Downtown, responded to this review
March 5, 2013
Dear c_esined,

Thank you for the candid review of our property. I am happy that you found our room accommodations to be comfortable enough for your needs. However, I deeply regret the inconvenience experienced with the condition of the bathroom facility and noise levels on site. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit.

Again, thank you for staying with us and taking the time to give feedback.

Sincerely,

Pam G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
“Pleasantly Surprised”
4 of 5 stars Reviewed February 17, 2013 via mobile

Stayed here last night. When I arrived, Fast check in. Room was a lot nicer than I expected, clean, spacious. Bed was super comfy. Staff was friendly. Check out Was a breeze too. I will definitely come back ,4 stars!

  • Stayed February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask AmandaP3312 about Holiday Inn Dover Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYC
Top Contributor
55 reviews 55 reviews
32 hotel reviews
Reviews in 27 cities Reviews in 27 cities
23 helpful votes 23 helpful votes
“Affirmation”
4 of 5 stars Reviewed January 21, 2013

We have stayed at many Holiday Inn and I can say that I'm very satisfied at every Holiday Inn we stayed in. Bed is comfortable; lobby is nice; hallways are clean; pool and restaurant lounge are available and most happy about is that some of Holiday Inn are dog friendly; however, this particular Holiday Inn is not. I am a Priority Club Member and sometimes, we get some or little perks for being loyal.

  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Mai-ImIt about Holiday Inn Dover Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Dover Downtown

Also Known As:
Holiday Inn Dover Downtown Hotel
Holiday Inn Dover Downtown Hotel Dover
Address: 561 N. Dupont Highway, Dover, DE 19901
Phone Number:
Region: United States > Delaware > Dover
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 20 hotels in Dover
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Welcome to the Newly Opened Holiday Inn in Dover, Delaware. Ideally situated on Route 13, we are conveniently located near Downtown Dover, Smyrna, Milford and only short drive to the beach and Wilmington. Easy access to Route 1 enhances our location! With major corporations such as Playtex, Wal-Mart, Bayhealth (Kent General Hospital), Mountainare Poultry, Dover Air Force Base, ILC Dover, Kraft Foods, Service Energy LLC, Delaware State University, Wesley Collage in close proximity, we are ideal for the savvy business traveler. Area attractions such as The Dover Downs Casino and NASCAR- Dover International Speedway are the entertainment facility you must visit if you are looking for a high adrenalin experience. If traveling for leisure you must explore our great Historic Downtown Dover City, our military Dover Air Force Base which was originally opened on December 17, 1941 as Municipal Airport, Dover Airdrome, and our numerous historic Museums right here, just a few blocks away. For a relaxing day with nature you must experience Bombay Hook National Wildlife Refuge and Killens Pond State Park both are a short drive away. For those who need to satisfy their shopping craving, sales tax free shopping will do the trick. Excellent dining choices are in abundance as well! ... more   less 
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Holiday Inn Dover Downtown
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