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“Good location-good price” 5 of 5 stars
Review of Holiday Inn Dover Downtown

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Holiday Inn Dover Downtown
3.0 of 5 Motel   |   561 N. Dupont Highway, Dover, DE 19901   |  
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Ranked #13 of 20 Hotels in Dover
Philadelphia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Good location-good price”
5 of 5 stars Reviewed February 20, 2013

Stayed at this hotel while attending an event at Dover Downs, it was clean, close to where I needed to be and was a good price.

The hotel seems to be very newly renovated and the staff at the desk were very nice.

Room Tip: Stayed on first floor and parked on the side of the hotel
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  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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82 reviews from our community

Traveler rating
    21
    22
    24
    8
    7
See reviews for
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14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
New York City, New York
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 18, 2013 via mobile

Stayed here for a night with my wife. The room (138) was surprisingly comfortable for the price they were charging, it was large enough and in decent condition. Our room had a king-size bed for no additional cost over the standard rooms. The bathroom was clean and well-lit.

All in all this should have been a pretty positive review... Except that in the morning when I got up to take a shower the hot water was the rather offputting color of urine. Apparently this was a city-wide issue although that explanation doesn't explain why only the hot water was affected. It sounds more like an internal plumbing problem to me.

The front desk told me they couldn't do anything about it, and since the room was bought through Priceline they couldn't adjust my rate, so they just gave me a couple of bottles of drinking water. They also couldn't tell me whether the water was even safe to use or hazardous to health.

Apart from that, the sound insulation is not great, I could hear people walking around on the upper floor or next door late at night which was irritating but I didn't really have huge expectations of a relatively budget inn so apart from the disgusting water problem I wouldn't dwell on that so much.

  • Stayed February 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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IHGCare, Guest Relations Manager at Holiday Inn Dover Downtown, responded to this review, March 5, 2013
Dear c_esined,

Thank you for the candid review of our property. I am happy that you found our room accommodations to be comfortable enough for your needs. However, I deeply regret the inconvenience experienced with the condition of the bathroom facility and noise levels on site. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit.

Again, thank you for staying with us and taking the time to give feedback.

Sincerely,

Pam G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed February 17, 2013

Stayed here last night. When I arrived, Fast check in. Room was a lot nicer than I expected, clean, spacious. Bed was super comfy. Staff was friendly. Check out Was a breeze too. I will definitely come back ,4 stars!

  • Stayed February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Top Contributor
61 reviews 61 reviews
36 hotel reviews
Reviews in 32 cities Reviews in 32 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 21, 2013

We have stayed at many Holiday Inn and I can say that I'm very satisfied at every Holiday Inn we stayed in. Bed is comfortable; lobby is nice; hallways are clean; pool and restaurant lounge are available and most happy about is that some of Holiday Inn are dog friendly; however, this particular Holiday Inn is not. I am a Priority Club Member and sometimes, we get some or little perks for being loyal.

  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Senior Contributor
37 reviews 37 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 1, 2013 via mobile

Inexpensive hotel. You get what you pay for. Was not expecting much but was pleasantly surprise. 5 min from the casino. If the casino is out of rooms or the rates are too high stay here. Staff was very nice. Includes breakfast .

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rockville, Maryland
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 20, 2012

Comfortable stay for a reasonable price on a Sunday night. The hotel was very quiet on a Sunday evening in December with a just a handful of cars outside at night. The check in was very quick and there were no issues. We were on the ground level away from the door (which was nice because it was quiet, but we had to walk down a long, dim hallway). Comfortable king sized bed allowed for a good night's sleep. Furnishings appeared on the newer side.

Overall, no complaints. Nothing fancy or extraordinary about the hotel. Only complaint is another room had room service and their leftover food, dirty dishes and tray sat in the hallway for some time.

Room Tip: Rooms away from the side entrance are quieter (no hum of the ice machine or the doors opening), but...
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beavercreek, Ohio
Top Contributor
91 reviews 91 reviews
20 hotel reviews
Reviews in 52 cities Reviews in 52 cities
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed November 12, 2012

I attended an Air Force Reunion here and would never return! The hotel itself is decent but a little tired (i.e. needs some work). We had reserved the dining room for the full 3 days, and were told we could order our breakfast in the bar area and then eat it in the dining room. After being ignored the first morning for about 20 minutes we went to a great family restaurant down the street and had a super breakfast. Did the same each day we were in Dover! The food at each of the scheduled dinners was mediocre and service was bad! Throughout the whole ordeal the Front Desk people did their best to be helpful and make the best of a bad situation. If you are having an event in Dover, I would recommend going somewhere else!

  • Stayed October 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Dover Downtown

Address: 561 N. Dupont Highway, Dover, DE 19901
Phone Number:
Location: United States > Delaware > Dover
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Dover
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Dover Downtown 3*
Number of rooms: 135
Official Description (provided by the hotel):
The contemporary Holiday Inn Dover - Downtown hotel places you near the area's best attractions and most prominent businesses. This hotel is located near Dover Downs International Speedway/Casino and Dover Air Force Base. We are proud to offer military and government travelers their own special rate. Our hotel's business travelers appreciate our modern facilities, which boast an on-site business center with print, copy and fax services. We also have meeting rooms that total more than 2800 square feet of event space. If you're looking for a hotel in Dover, Delaware near businesses search no more, since these businesses are just a short drive from our property. If you prefer the outdoors, visit Bombay Hook National Wildlife Refuge or the beach at Cape Henlopen State Park. If you are searching for a hotel in Dover, Delaware with great amenities, you'll be pleased to note that we offer free high-speed Internet access in each room. And, you're sure to enjoy a delicious meal at our on-site eatery, or a relaxing drink in the lounge. We also have an outdoor seasonal pool and a fitness center, so you can unwind after a long day. ... more   less 
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Also Known As:
Holiday Inn Dover Downtown Hotel Dover

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