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“Disapointed” 2 of 5 stars
Review of Chops Grille at the Sheraton - CLOSED

Chops Grille at the Sheraton
1570 North Dupont Highway., Dover, DE 19901
302.678.0100
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Price range: $5 - $30
Cuisines: Steakhouse
More restaurant details
Restaurant details
Dining options: Breakfast, Late Night, Reservations
Description: If you are looking for an incredible dining experience, look no further than Chops Grille. Serving breakfast, lunch and dinner in a relaxed and comfortable environment, Chops Grille is the perfect place to entertain friends or clients.
delaware
Top Contributor
55 reviews 55 reviews
29 restaurant reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
“Disapointed”
2 of 5 stars Reviewed November 27, 2012

I'm very dissapointed in my last 2 trips to this restaurant for breakfast. I used to love comming here. The breakfast was always great. This last time was terrible. scrapple was hard, unfriendly chef gave me burnt scrambled eggs. The waitress was friendly but we waited a while to pay our check even though no one was in there. The coffee was cold. It is just not the same quality as it used to be I think. Sad really. I'd go back again but only if it was free. Wouldn't want to pay again just to be disapointed.

  • Visited November 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kimbpea, Guest Relations Manager at Chops Grille at the Sheraton, responded to this review, November 30, 2012
We sincerely apologize that your recent visit to Chops Grille didn't meet your expectations. I can assure you that these issues have been addressed by our Food and Beverage Director and that your next visit will be exceptional!
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67 reviews from our community

Visitor rating
    35
    16
    3
    5
    8
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Chicago, Illinois
Top Contributor
66 reviews 66 reviews
38 restaurant reviews
Reviews in 34 cities Reviews in 34 cities
7 helpful votes 7 helpful votes
“Awesom experience!”
5 of 5 stars Reviewed October 16, 2012 via mobile

Service and food was great! Soup de jour was unique and excellent. I had the maple glazed salmon and it was tasty.

    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kimbpea, Guest Relations Manager at Chops Grille at the Sheraton, responded to this review, October 17, 2012
It is so wonderful to hear how much you enjoyed your recent dining experience at Chops Grille. Please come back and visit us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calabash, North Carolina
Top Contributor
84 reviews 84 reviews
67 restaurant reviews
Reviews in 37 cities Reviews in 37 cities
39 helpful votes 39 helpful votes
“Breakfest Buffet or dinner, this is the place!”
5 of 5 stars Reviewed September 16, 2012

They have a very large and fresh breakfast buffet daily, it is complete, fresh, hot and delicious. Their dinner menu is packed with great dishes and the prices are reasonable for what you get. I recommend them, good stuff!

Visited September 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kimbpea, Guest Relations Manager at Chops Grille at the Sheraton, responded to this review, September 17, 2012
What a great review for Chops Grille! We appreciate you taking the time to review us and give us such wonderful comments! It is nice to know that we met your expectations and we do hope that you come back and dine with us very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dover, Delaware
Senior Reviewer
7 reviews 7 reviews
6 restaurant reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Ugh”
1 of 5 stars Reviewed September 1, 2012

One of the worst meals we've ever had in Dover. The food was cold, the waitress inattentive, and the atmosphere dull.

  • Visited May 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kimbpea, Guest Relations Manager at Chops Grille at the Sheraton, responded to this review, September 11, 2012
We are truly sorry to hear that your recent dining experience with us was not up to your expectations. We take guest's comments very seriously and address all issues. We hope that you will give us another try.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dover, Delaware
Contributor
17 reviews 17 reviews
9 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“Just ok”
3 of 5 stars Reviewed July 27, 2012

After reading some of the reviews here, we were really looking forward to trying Chops. Unfortunately, some of the food was cold and my husbands steak was really dry. It was not worth the price.

  • Visited June 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kimbpea, Guest Relations Manager at Chops Grille at the Sheraton, responded to this review, July 30, 2012
We are sorry to hear that Chops Grille did not meet up to your expectations. However, we do hope that you will come back and dine with us again soon and give us another try.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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